Hello Everyone, I have been working on a workflow where an email is being sent to the manager and the employee when a new Active Directory account is created. I have been reviewing the logs from this workflow and noticed that this event is not just being triggered when a new account is created. It…

Thank you everyone for the help on this issue. Due to requirements and the amount of time I have already spent on this project leadership gave me the green light to move this process outside of IdN. This is now being done via a batch job on an external server.

I had a different use case where there is a manual action needed from the application team to completely provision the access. I used the “Provisioning Completed” trigger and I was able to properly filter on the source and the action. Also, I believe the trigger “Source account created” is an early…

Hi @mpotti , A similar use case is solved in the below discussion. Will be good to have a look. [image] Workflow to send email after an account Creation ISC Discussion and Questions Hello, We are trying to create Workflows to send an email to the user when a new account…

Hi @mpotti , Agree with @MeKhalbi and @mohammedfavazhrb , instead of using Source Account Created Trigger, you can try Provisioning Completed trigger with below Filter: $.accountRequests[?(@.accountOperation == "Create" && @.provisioningResult == "SUCCESS" && @.source.name == "TARGET SOURCE NAME"…

Thank you everyone. I am in the process of testing the recommendations. I will post the results once testing is complete.

I was able to put that filter on the trigger action. When testing it the event was not triggered when a new account was created for the target source. Any ideas why the filter would not be working as expected? [image] [image] [image]

Can you share the execution log? Probably the @.provisioningResult can be checked as Committed also along with Success $.accountRequests[?(@.accountOperation == "Create" && (@.provisioningResult == "SUCCESS" || @.provisioningResult == "committed) && @.source.name == "TARGET SOURCE NAME")]

Source Account Created Workflow Trigger

SailPoint Human Fabric (SHF) SHF Discussion and Questions

mohammedfavazhrb (Mohammed Favaz S A) September 9, 2024, 2:26pm 3

Hi @mpotti ,

A similar use case is solved in the below discussion. Will be good to have a look.

Topic		Replies	Views
Identity Create Workflow SHF Discussion and Questions workflows , identity-security-cloud , provisioning	8	797	June 12, 2024
Help Workflow - Trigger SHF Discussion and Questions workflows , identity-security-cloud	6	283	February 21, 2025
Send email to new User created in Target System SHF Discussion and Questions workflows , identity-security-cloud , identityiq , provisioning	9	496	September 7, 2024
Workflow to send email after an account Creation SHF Discussion and Questions workflows , identity-security-cloud	13	1712	September 7, 2023
Provision completed workflow SHF Discussion and Questions workflows , identity-security-cloud	19	519	August 6, 2025

Source Account Created Workflow Trigger

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