# Siebel connection error **URL:** \ **Category:** IIQ Discussion and Questions\ **Tags:** identityiq\ **Created:** [July 25, 2024, 11:26am UTC](https://developer.sailpoint.com/discuss/t/siebel-connection-error/74060 "2024-07-25T11:26:27Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![SecurityConsultant123](https://avatars.discourse-cdn.com/v4/letter/s/dc4da7/32.png) [@SecurityConsultant123](https://developer.sailpoint.com/discuss/u/SecurityConsultant123)\ **Post date:** [July 25, 2024, 11:26am UTC](https://developer.sailpoint.com/discuss/t/siebel-connection-error/74060/1 "2024-07-25T11:26:28Z")
## Which IIQ version are you inquiring about? 8.4 ## Share all details related to your problem, including any error messages you may have received. I have added these two jar file siebel.jar and siebelJl\_enu.jar file in `tomcat/IIQ/WEB-INF/lib >` restarted the tomcat and again i am facing the below error. Siebel version is 24.5 I am facing and connetion failed issue test connection failed: cannot connect to siebel server. Please check siebel settings error invalid or incomplete connection string. (SBL-JCA-00301).\* Please provide steps to solve this issue. ---
**Author:** ![Sriindugula](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/sriindugula/32/14041_2.png) [@Sriindugula](https://developer.sailpoint.com/discuss/u/Sriindugula)\ **Post date:** [July 25, 2024, 11:54am UTC](https://developer.sailpoint.com/discuss/t/siebel-connection-error/74060/2 "2024-07-25T11:54:33Z")
Hi @SecurityConsultant123 Is the siebel connection string configured in below format? host=“siebel.transport.encryption.compression://host:port/EnterpriseServer/AppObjMgr\_lang” lang=“lang\_code” which you can provide in the Siebel URL (optionally) with correct input values. Siebel Server Host: It is the “Host Name” where Siebel server is installed, not your specific module login URL. Thanks ---
**Author:** ![SecurityConsultant123](https://avatars.discourse-cdn.com/v4/letter/s/dc4da7/32.png) [@SecurityConsultant123](https://developer.sailpoint.com/discuss/u/SecurityConsultant123)\ **Post date:** [July 25, 2024, 12:12pm UTC](https://developer.sailpoint.com/discuss/t/siebel-connection-error/74060/3 "2024-07-25T12:12:29Z")
Hello @Sriindugula, Thank you for your response. Can you share sample Siebel URL format to integrate in the Siebel App. I will check the URL and revalidate the Siebel URL. Thanks ---
**Author:** ![Sriindugula](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/sriindugula/32/14041_2.png) [@Sriindugula](https://developer.sailpoint.com/discuss/u/Sriindugula)\ **Post date:** [July 25, 2024, 12:20pm UTC](https://developer.sailpoint.com/discuss/t/siebel-connection-error/74060/4 "2024-07-25T12:20:12Z")
Hi @SecurityConsultant123 samples for the every configuration parameter are provided in the connector documentation, please refer to below shared link: > **[Configuration Parameters](https://documentation.sailpoint.com/connectors/identityiq/oracle/siebel_erp/help/integrating_oracle_erp_siebel/configuration_parameters.html)** > > SailPoint Connectors Documentation Hope this helps! Thanks ---
**Author:** ![SecurityConsultant123](https://avatars.discourse-cdn.com/v4/letter/s/dc4da7/32.png) [@SecurityConsultant123](https://developer.sailpoint.com/discuss/u/SecurityConsultant123)\ **Post date:** [July 25, 2024, 12:22pm UTC](https://developer.sailpoint.com/discuss/t/siebel-connection-error/74060/5 "2024-07-25T12:22:31Z")
Thank you @Sriindugula. I will check and i will update the status of this error. ---
**Author:** ![SecurityConsultant123](https://avatars.discourse-cdn.com/v4/letter/s/dc4da7/32.png) [@SecurityConsultant123](https://developer.sailpoint.com/discuss/u/SecurityConsultant123)\ **Post date:** [July 25, 2024, 12:42pm UTC](https://developer.sailpoint.com/discuss/t/siebel-connection-error/74060/6 "2024-07-25T12:42:14Z")
Hello @Sriindugula, Now i am facing another issue error: Testconnection failed. cannot connect to Siebel Server. Please check Siebel Settings. Error. Invalide or incomplete connection string. (SBL-JCA-00301). URL ([https://host](https://host):port/siebel/app/eai/enu?SWEExtSource=SecureWebServices&&SWEExtCmd=Execute) when i am using this same url in the chrome so i am getting some xml code. I kindly request you to provide some guide lines steps to follow troubleshooting this above error. Thanks & Regards, Securityconsultant123. ---
**Author:** ![Sriindugula](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/sriindugula/32/14041_2.png) [@Sriindugula](https://developer.sailpoint.com/discuss/u/Sriindugula)\ **Post date:** [July 25, 2024, 4:08pm UTC](https://developer.sailpoint.com/discuss/t/siebel-connection-error/74060/7 "2024-07-25T16:08:58Z")
Hi @SecurityConsultant123 1. Please try removing [Siebel URL] configuration 2. Also re-confirm the configuration parameters with Siebel Team once. Thanks ---
**Author:** ![SecurityConsultant123](https://avatars.discourse-cdn.com/v4/letter/s/dc4da7/32.png) [@SecurityConsultant123](https://developer.sailpoint.com/discuss/u/SecurityConsultant123)\ **Post date:** [July 27, 2024, 4:54pm UTC](https://developer.sailpoint.com/discuss/t/siebel-connection-error/74060/8 "2024-07-27T16:54:18Z")
Thank you @Sriindugula ---
**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\ **Post date:** [September 25, 2024, 4:54pm UTC](https://developer.sailpoint.com/discuss/t/siebel-connection-error/74060/9 "2024-09-25T16:54:48Z")
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