# ServiceNow Catalog Validate button

**URL:** <https://developer.sailpoint.com/discuss/t/servicenow-catalog-validate-button/190675>\
**Category:** SHF Discussion and Questions\
**Tags:** identity-security-cloud, servicenow\
**Created:** [December 12, 2025, 8:02pm UTC](https://developer.sailpoint.com/discuss/t/servicenow-catalog-validate-button/190675 "2025-12-12T20:02:51Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![reshmi\_sajeesh](https://avatars.discourse-cdn.com/v4/letter/r/3d9bf3/32.png) [@reshmi\_sajeesh](https://developer.sailpoint.com/discuss/u/reshmi_sajeesh)\
**Post date:** [December 12, 2025, 8:02pm UTC](https://developer.sailpoint.com/discuss/t/servicenow-catalog-validate-button/190675/1 "2025-12-12T20:02:51Z")

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> ‼ Please be sure you’ve read the [docs](https://developer.sailpoint.com/idn/docs/) and [API specs](https://developer.sailpoint.com/idn/api/getting-started) before asking for help. Also, please be sure you’ve [searched](https://developer.sailpoint.com/discuss/search?expanded=true) the forum for your answer before you create a new topic.

## Hi,

Is it possible to get rid of the “Validate” button the attached screenshot? It is part of the SailPoint ServiceNow catalog integration widget.

 ![SNOW_Validate](https://global.discourse-cdn.com/sailpoint/original/3X/b/3/b3529ed0597a6b45aeac4a9d93702054a2dfdbec.png)

Thank you!

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**Author:** ![mcheek](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/mcheek/32/23705_2.png) [@mcheek](https://developer.sailpoint.com/discuss/u/mcheek)\
**Post date:** [December 12, 2025, 8:56pm UTC](https://developer.sailpoint.com/discuss/t/servicenow-catalog-validate-button/190675/2 "2025-12-12T20:56:04Z")

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Yes, but you would have to modify the widget. I know they were rolling out more widget “options” so you can configure them without having to change them but I’m not familiar with that particular widget.

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**Author:** ![sreeram](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/sreeram/32/25311_2.png) [@sreeram](https://developer.sailpoint.com/discuss/u/sreeram)\
**Post date:** [December 14, 2025, 12:47pm UTC](https://developer.sailpoint.com/discuss/t/servicenow-catalog-validate-button/190675/3 "2025-12-14T12:47:31Z")

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Yes you can, In our catalog integration, we do not have this button. You’ll have to customize the widget to get it removed just like Mark suggested.

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**Author:** ![reshmi\_sajeesh](https://avatars.discourse-cdn.com/v4/letter/r/3d9bf3/32.png) [@reshmi\_sajeesh](https://developer.sailpoint.com/discuss/u/reshmi_sajeesh)\
**Post date:** [December 15, 2025, 3:28pm UTC](https://developer.sailpoint.com/discuss/t/servicenow-catalog-validate-button/190675/4 "2025-12-15T15:28:56Z")

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Would you be able to give us some more details, Sreeram? Thanks!

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**Author:** ![sreeram](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/sreeram/32/25311_2.png) [@sreeram](https://developer.sailpoint.com/discuss/u/sreeram)\
**Post date:** [December 15, 2025, 11:57pm UTC](https://developer.sailpoint.com/discuss/t/servicenow-catalog-validate-button/190675/5 "2025-12-15T23:57:35Z")

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@reshmi_sajeesh , These widgets are customizable. You may have a Manage Access widget you might need to customize. You can access Widgets by navigating from the `Platform View > Click All > Search for Service Portal > Scroll to find Widgets` \> Here you’ll see the entirety of widgets you have at disposal.

Click on the relevant one and scroll down to find `Related Links` and click `Open in Widgets Editor`. You can customize the widget to remove this button.

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [February 13, 2026, 11:57pm UTC](https://developer.sailpoint.com/discuss/t/servicenow-catalog-validate-button/190675/6 "2026-02-13T23:57:38Z")

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