Hi Everyone ,
I’ve configured a web service connector. However, whenever I request access, I encounter the error mentioned below. Despite the error, the account is being created successfully. Similarly, during account disable operations, I’m seeing the same error.
Could anyone please help me understand why this error is occurring and how to resolve it?
Hi @Nkarthik ,
Could you please check the Create Account Profile (Create Provisioning Policy) and verify whether the transform being used has a default value configured?
If the transform does not have a default value and the source attribute is returning null or empty, it could cause issues during account creation.
Please let me know what you find.
Hi @suraj_gorle , I’m using identity attribute in the create profile . Also why I’m getting the same error during disable account?
Could you please share a screenshot by clicking Web Service Connector? I have attached the screenshot for your reference.
I’m suspecting that one of the identity attributes may be using a lookup transform without a default value configured. If the lookup doesn’t find a matching key, it could return a null value and lead to the issue you’re seeing.
Thanks.
