# Rapid Setup Customization **URL:** \ **Category:** IIQ Discussion and Questions\ **Tags:** identityiq\ **Created:** [January 15, 2025, 4:14pm UTC](https://developer.sailpoint.com/discuss/t/rapid-setup-customization/97690 "2025-01-15T16:14:00Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![RiyazuddinM](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/riyazuddinm/32/21822_2.png) [@RiyazuddinM](https://developer.sailpoint.com/discuss/u/RiyazuddinM)\ **Post date:** [January 15, 2025, 4:14pm UTC](https://developer.sailpoint.com/discuss/t/rapid-setup-customization/97690/1 "2025-01-15T16:14:00Z")
Dear Team, I have two requirements which respect to rapid setup. 1. Rapid setup - Joiner creating a web service account for the user after the joiner is complete, the user account should be created in the web service application, I did try to customize the rapid setup - joiner with adding a custom script where it will call the create operation of the application. but the issue what I am facing is the value for the plan.nativeIdentity which is mentioned in the body of the create operation is not coming the after rule, I see the value is passing as null. how I can fix this? 2. Rapid setup - Leaver. when the user account is marked as inactive in the ERP, and the workflow will start, but it needs to go for approval with a workgroup in SailPoint, after the approval is successfully approved then it has to complete the leaver workflow. during which the user should be in soft state for 2 days, after 2 days of approval the account should be disable in the end applications and all the role/group membership should be removed from it. I have updated the application rapid setup for leaver the disabling of account and removing roles. but how to generate the approval. also, for direct employee the leaver trigger will be from ERP system, the value is “active status” I tried to create an identity mapping attribute and later want to add in the leaver rapid setup global configuration, but unable to find the created identity attribute over there how to resolve the above Thanks, ---
**Author:** ![enistriminsait](https://avatars.discourse-cdn.com/v4/letter/e/58f4c7/32.png) [@enistriminsait](https://developer.sailpoint.com/discuss/u/enistriminsait)\ **Post date:** [January 15, 2025, 4:49pm UTC](https://developer.sailpoint.com/discuss/t/rapid-setup-customization/97690/2 "2025-01-15T16:49:36Z")
Hi @RiyazuddinM, > [@RiyazuddinM](#): > > Rapid setup - Joiner How you launche the operation on joiner process? > [@RiyazuddinM](#): > > also, for direct employee the leaver trigger will be from ERP system, the value is “active status” I tried to create an identity mapping attribute and later want to add in the leaver rapid setup global configuration, but unable to find the created identity attribute over there You can only manage the searcheble attributes. Have you created like searchable? ---
**Author:** ![RiyazuddinM](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/riyazuddinm/32/21822_2.png) [@RiyazuddinM](https://developer.sailpoint.com/discuss/u/RiyazuddinM)\ **Post date:** [January 15, 2025, 5:15pm UTC](https://developer.sailpoint.com/discuss/t/rapid-setup-customization/97690/3 "2025-01-15T17:15:38Z")
Hi @enistriminsait , Rapid setup - joiner I have created customized the workflow were added a step before the build plan, by which it is going to call the create operation. which the help of that step able to call the operation but later its giving me error of nativeIdentity. Rapid setup - leaver. Yes, I have enable/mark the attribute as searchable attribute. but the leaver is not trigger. also, I noticed that some the identity attributes are not getting displayed in the identity cube. even though identity attributes mapping is correctly done. even I tried reconfiguring the identity attribute mapping and run the refresh task but still no luck. Thanks ---
**Author:** ![enistriminsait](https://avatars.discourse-cdn.com/v4/letter/e/58f4c7/32.png) [@enistriminsait](https://developer.sailpoint.com/discuss/u/enistriminsait)\ **Post date:** [January 15, 2025, 5:41pm UTC](https://developer.sailpoint.com/discuss/t/rapid-setup-customization/97690/4 "2025-01-15T17:41:43Z")
> [@RiyazuddinM](#): > > I have created customized the workflow were added a step before the build plan, by which it is going to call the create operation. which the help of that step able to call the operation but later its giving me error of nativeIdentity. I think the cause is on the generated plan. Print the plan using the before prov. rule and add to it the missing attribute. If dont have a plan is bacuse you dont generate corretly the creation request. > [@RiyazuddinM](#): > > Yes, I have enable/mark the attribute as searchable attribute. but the leaver is not trigger. Have you updated the db too? > [@RiyazuddinM](#): > > the identity attributes are not getting displayed in the identity cube The attribute that you can see on the idn cube are configure into UI Config on the key IdentityViewAttribute (or something similar) ---
**Author:** ![RiyazuddinM](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/riyazuddinm/32/21822_2.png) [@RiyazuddinM](https://developer.sailpoint.com/discuss/u/RiyazuddinM)\ **Post date:** [January 16, 2025, 9:32am UTC](https://developer.sailpoint.com/discuss/t/rapid-setup-customization/97690/5 "2025-01-16T09:32:34Z")
Hi @enistriminsait , can you assist me how to achiever rapid setup leaver process with approval. when the leaver process is triggered, it’s should go for approval by the workgroup members. > [@enistriminsait](#): > > I think the cause is on the generated plan. Print the plan using the before prov. rule and add to it the missing attribute. If dont have a plan is bacuse you dont generate corretly the creation request. I try it again. and update on this. > [@enistriminsait](#): > > Have you updated the db too? how to update in the db?? > [@enistriminsait](#): > > The attribute that you can see on the idn cube are configure into UI Config on the key IdentityViewAttribute (or something similar) My bad, the end application its was missing the values, hence it was unable to show in the id cube. can you please guide me how to enable the rapid setup leaver process with approval. Thanks Md Riyazuddin ---
**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\ **Post date:** [March 17, 2025, 9:33am UTC](https://developer.sailpoint.com/discuss/t/rapid-setup-customization/97690/6 "2025-03-17T09:33:21Z")
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