Provisioning Completed Trigger is not working for Create Account failed operation on Active Directory

[vikaspawar0303 (vikas pawar)]

@thiago-ferreira

need the workflow to be triggered when a Create Account provisioning operation fails on an Active Directory direct-connected source, specifically due to connectivity issues.

The goal is for this workflow to create a ticket for the Help Desk team via an HTTP Request whenever this type of provisioning failure occurs.

1. Monitor provisioning failures through Account Activities or provisioning error events instead of relying solely on the Provisioning Completed trigger.
2. Consider using external monitoring/reporting on failed provisioning transactions and creating tickets based on those failures.
3. Open a SailPoint Support ticket to confirm whether your specific connector and provisioning path are expected to generate a Provisioning Completed event for connectivity-related failures, as behavior can vary by connector implementation.