# Provisioning Additional Attributes in SAP SuccessFactors Using the ODATA API

**URL:** <https://developer.sailpoint.com/discuss/t/provisioning-additional-attributes-in-sap-successfactors-using-the-odata-api/82822>\
**Category:** SHF Discussion and Questions\
**Tags:** isc-questions-and-answers, connectors, provisioning, identity-security-cloud\
**Created:** [September 25, 2024, 4:30am UTC](https://developer.sailpoint.com/discuss/t/provisioning-additional-attributes-in-sap-successfactors-using-the-odata-api/82822 "2024-09-25T04:30:19Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![xuan\_chen](https://avatars.discourse-cdn.com/v4/letter/x/7ea924/32.png) [@xuan\_chen](https://developer.sailpoint.com/discuss/u/xuan_chen)\
**Post date:** [September 25, 2024, 4:30am UTC](https://developer.sailpoint.com/discuss/t/provisioning-additional-attributes-in-sap-successfactors-using-the-odata-api/82822/1 "2024-09-25T04:30:20Z")

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Hi Experts,

I am following the guide here: [Provisioning Additional Attributes Using the ODATA API](https://documentation.sailpoint.com/connectors/successfactors/help/integrating_successfactors/provisionin_odata_api_attributes.html)  
for updating some SuccessFactors User attributes, e.g. User.email via ODATA API. but always got error saying “Provisioning operation is not applicable for User.emal attribute.”.  
Does anyone know what I am missing here?

Cheers,

Xuan

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**Author:** ![shekhardas1825](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/shekhardas1825/32/20889_2.png) [@shekhardas1825](https://developer.sailpoint.com/discuss/u/shekhardas1825)\
**Post date:** [September 25, 2024, 5:51am UTC](https://developer.sailpoint.com/discuss/t/provisioning-additional-attributes-in-sap-successfactors-using-the-odata-api/82822/2 "2024-09-25T05:51:12Z")

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Hi @xuan_chen,

May be that’s not allowed for User.email attribute from ODATA API. But you can try using attribute sync option in you Success Factors (OOTB) source. Please find a reference document.  
[Email Writeback from SailPoint IDN to workday - Identity Security Cloud (ISC) / ISC Discussion and Questions - SailPoint Developer Community](https://developer.sailpoint.com/discuss/t/email-writeback-from-sailpoint-idn-to-workday/80723)

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**Author:** ![xuan\_chen](https://avatars.discourse-cdn.com/v4/letter/x/7ea924/32.png) [@xuan\_chen](https://developer.sailpoint.com/discuss/u/xuan_chen)\
**Post date:** [September 25, 2024, 7:52am UTC](https://developer.sailpoint.com/discuss/t/provisioning-additional-attributes-in-sap-successfactors-using-the-odata-api/82822/3 "2024-09-25T07:52:23Z")

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thanks for the reply. The ODATA API allows the update. It is marked are SAP:upsertable. I think the error message is rather indicating it is not allowed on the IDN side.  
I’ve tried the attribute sync function. This is the way how I am testing it. But I always the error message “Provisioning operation is not applicable for User.emal attribute”

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<div class="post-metadata">

**Author:** ![xuan\_chen](https://avatars.discourse-cdn.com/v4/letter/x/7ea924/32.png) [@xuan\_chen](https://developer.sailpoint.com/discuss/u/xuan_chen)\
**Post date:** [September 25, 2024, 4:21pm UTC](https://developer.sailpoint.com/discuss/t/provisioning-additional-attributes-in-sap-successfactors-using-the-odata-api/82822/4 "2024-09-25T16:21:31Z")

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I’ve found the solution. To be able to update the User.Email or other user entity related attributes, you need to choose the users in the account type to manage section.

 ![image](https://global.discourse-cdn.com/sailpoint/original/3X/7/0/705ceedfc5c6682d72da3f02d55d4a2a9651117e.png)

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [November 24, 2024, 4:22pm UTC](https://developer.sailpoint.com/discuss/t/provisioning-additional-attributes-in-sap-successfactors-using-the-odata-api/82822/5 "2024-11-24T16:22:25Z")

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