# Problem with Revoke entitlement operation in Webservice connector

**URL:** <https://developer.sailpoint.com/discuss/t/problem-with-revoke-entitlement-operation-in-webservice-connector/77615>\
**Category:** SHF Discussion and Questions\
**Tags:** webservice-connector, connectors, sources, certifications, provisioning, apis, identity-security-cloud, rules, aggregation, entitlements\
**Created:** [August 22, 2024, 8:44am UTC](https://developer.sailpoint.com/discuss/t/problem-with-revoke-entitlement-operation-in-webservice-connector/77615 "2024-08-22T08:44:01Z")\
**Posts on this page:** 10\
**Page:** 2

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**Author:** ![sethi\_shivam](https://avatars.discourse-cdn.com/v4/letter/s/3d9bf3/32.png) [@sethi\_shivam](https://developer.sailpoint.com/discuss/u/sethi_shivam)\
**Post date:** [September 3, 2024, 12:25pm UTC](https://developer.sailpoint.com/discuss/t/problem-with-revoke-entitlement-operation-in-webservice-connector/77615/21 "2024-09-03T12:25:35Z")

</div>

![2024-09-03_14-25](https://global.discourse-cdn.com/sailpoint/original/3X/0/3/033238f8844368203e81e3699db060fa0fbf4c9b.png)  
 ![NEW](https://global.discourse-cdn.com/sailpoint/original/3X/a/e/ae4bed92bf9a98c9af5e976f080d683c8a9c5d5d.png)

I have updated this under Inactive state as you said but still the same problem

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<div class="post-metadata">

**Author:** ![shekhardas1825](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/shekhardas1825/32/20889_2.png) [@shekhardas1825](https://developer.sailpoint.com/discuss/u/shekhardas1825)\
**Post date:** [September 3, 2024, 12:30pm UTC](https://developer.sailpoint.com/discuss/t/problem-with-revoke-entitlement-operation-in-webservice-connector/77615/22 "2024-09-03T12:30:15Z")

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Can you confirm if “Services Standard IdentityNow BeforeProvisioning Rule” attached to your source as beforeProvisioningRule?

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<div class="post-metadata">

**Author:** ![sethi\_shivam](https://avatars.discourse-cdn.com/v4/letter/s/3d9bf3/32.png) [@sethi\_shivam](https://developer.sailpoint.com/discuss/u/sethi_shivam)\
**Post date:** [September 3, 2024, 12:33pm UTC](https://developer.sailpoint.com/discuss/t/problem-with-revoke-entitlement-operation-in-webservice-connector/77615/23 "2024-09-03T12:33:06Z")

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```
"accountCorrelationRule": null,
"managerCorrelationMapping": null,
"managerCorrelationRule": null,
"beforeProvisioningRule": {
    "type": "RULE",
    "id": "b49185e1034263f2b55483d9a663f2b",
    "name": null
},

```

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<div class="post-metadata">

**Author:** ![sethi\_shivam](https://avatars.discourse-cdn.com/v4/letter/s/3d9bf3/32.png) [@sethi\_shivam](https://developer.sailpoint.com/discuss/u/sethi_shivam)\
**Post date:** [September 3, 2024, 12:35pm UTC](https://developer.sailpoint.com/discuss/t/problem-with-revoke-entitlement-operation-in-webservice-connector/77615/24 "2024-09-03T12:35:01Z")

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I cross checked the id and its same as of SSB Rule and even the source is also correct

the user I am testing has active lifecycle .

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<div class="post-metadata">

**Author:** ![shekhardas1825](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/shekhardas1825/32/20889_2.png) [@shekhardas1825](https://developer.sailpoint.com/discuss/u/shekhardas1825)\
**Post date:** [September 3, 2024, 12:39pm UTC](https://developer.sailpoint.com/discuss/t/problem-with-revoke-entitlement-operation-in-webservice-connector/77615/25 "2024-09-03T12:39:45Z")

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Why name is null? usually rules have a name.

```auto
"beforeProvisioningRule": {
        "type": "RULE",
        "id": "cc0xye098req090984jjalc",
        "name": "Some Name"
    }

```

Is this working in your sandbox environment?

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<div class="post-metadata">

**Author:** ![sethi\_shivam](https://avatars.discourse-cdn.com/v4/letter/s/3d9bf3/32.png) [@sethi\_shivam](https://developer.sailpoint.com/discuss/u/sethi_shivam)\
**Post date:** [September 3, 2024, 12:41pm UTC](https://developer.sailpoint.com/discuss/t/problem-with-revoke-entitlement-operation-in-webservice-connector/77615/26 "2024-09-03T12:41:53Z")

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> [@shekhardas1825](#):
>
> r sandbox environment?

NO , i have not passed any name to the key Name : “” ., do you think I should pass any name (I was assuming that it will automatically pick the ssb rule" on the basis of rule id.

and Do I need to pass the exact SSB rule name or I can pass any ?

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<div class="post-metadata">

**Author:** ![sethi\_shivam](https://avatars.discourse-cdn.com/v4/letter/s/3d9bf3/32.png) [@sethi\_shivam](https://developer.sailpoint.com/discuss/u/sethi_shivam)\
**Post date:** [September 3, 2024, 12:50pm UTC](https://developer.sailpoint.com/discuss/t/problem-with-revoke-entitlement-operation-in-webservice-connector/77615/27 "2024-09-03T12:50:27Z")

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It is showing the name as well , I just saw from my visual studio code plugin .

```
"beforeProvisioningRule": {
    "type": "RULE",
    "id": "b49185e1034263f2b55483d9a663f2b",
    "name": "Services Standard IdentityNow BeforeProvisioning Rule"
},

```

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<div class="post-metadata">

**Author:** ![shekhardas1825](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/shekhardas1825/32/20889_2.png) [@shekhardas1825](https://developer.sailpoint.com/discuss/u/shekhardas1825)\
**Post date:** [September 3, 2024, 12:53pm UTC](https://developer.sailpoint.com/discuss/t/problem-with-revoke-entitlement-operation-in-webservice-connector/77615/28 "2024-09-03T12:53:51Z")

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There is one more place in the source configuration where you will see only rule name, can you check if the name is updated?

Search with “beforeProvisioningRule”

Please refer below post, I have just found it:  
[Services Standard Before Provisioning Rule Not Triggering for Azure AD - Identity Security Cloud (ISC) / ISC Discussion and Questions - SailPoint Developer Community](https://developer.sailpoint.com/discuss/t/services-standard-before-provisioning-rule-not-triggering-for-azure-ad/55064)

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<div class="post-metadata">

**Author:** ![sethi\_shivam](https://avatars.discourse-cdn.com/v4/letter/s/3d9bf3/32.png) [@sethi\_shivam](https://developer.sailpoint.com/discuss/u/sethi_shivam)\
**Post date:** [September 3, 2024, 12:57pm UTC](https://developer.sailpoint.com/discuss/t/problem-with-revoke-entitlement-operation-in-webservice-connector/77615/29 "2024-09-03T12:57:31Z")

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> [@shekhardas1825](#):
>
> beforeProvisioningRule

```
"saml_assertion_url": null,
    "updateAttrWithChangePassword": false,
    "beforeProvisioningRule": "Services Standard IdentityNow BeforeProvisioning Rule",
    "username": null
},

```

and second place is

```
"beforeProvisioningRule": {
    "type": "RULE",
    "id": "b49185e1034263f2b55483d9a663f2b",
    "name": "Services Standard IdentityNow BeforeProvisioning Rule"
},

```

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [November 2, 2024, 12:57pm UTC](https://developer.sailpoint.com/discuss/t/problem-with-revoke-entitlement-operation-in-webservice-connector/77615/30 "2024-11-02T12:57:58Z")

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