# Problem aggregating accounts from Sharepoint sites

**URL:** <https://developer.sailpoint.com/discuss/t/problem-aggregating-accounts-from-sharepoint-sites/193629>\
**Category:** SHF Discussion and Questions\
**Tags:** connectors, sailpoint-identity-security\
**Created:** [January 19, 2026, 1:56pm UTC](https://developer.sailpoint.com/discuss/t/problem-aggregating-accounts-from-sharepoint-sites/193629 "2026-01-19T13:56:01Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![thomasoren](https://avatars.discourse-cdn.com/v4/letter/t/9fc29f/32.png) [@thomasoren](https://developer.sailpoint.com/discuss/u/thomasoren)\
**Post date:** [January 19, 2026, 1:56pm UTC](https://developer.sailpoint.com/discuss/t/problem-aggregating-accounts-from-sharepoint-sites/193629/1 "2026-01-19T13:56:01Z")

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> ‼ Please be sure you’ve read the [docs](https://developer.sailpoint.com/idn/docs/) and [API specs](https://developer.sailpoint.com/idn/api/getting-started) before asking for help. Also, please be sure you’ve [searched](https://developer.sailpoint.com/discuss/search?expanded=true) the forum for your answer before you create a new topic.

I have setup a Sharepoint Online SaaS connector using [OAuth2.0 JWT Certificate Credentials](https://documentation.sailpoint.com/connectors/microsoft/sharepoint_online/help/integrating_ms_sharepoint_online/adding_oauth_authentication.html), and have set all application API permissions for the app registration. The connection is successful, and can aggregate all entitlements.  
When aggregating accounts for some sites, it works. But for other I get this error:

 ![image](https://global.discourse-cdn.com/sailpoint/original/3X/b/8/b8634b9d04f4399610b6203e693d3149709a18b7.png)  
In account schema, I have left it as default, as said in documentation.  
Also when trying to aggregate all sites, I see in logs error codes: 404,249,401,500.

What can cause this, and also resolve this issue?  
Have also contacted both Sailpoint and Microsoft support, without any further progress.

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [March 20, 2026, 1:56pm UTC](https://developer.sailpoint.com/discuss/t/problem-aggregating-accounts-from-sharepoint-sites/193629/2 "2026-03-20T13:56:56Z")

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Closed on March 20, 2026, 1:56pm UTC

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