# Null pointer exception error

**URL:** <https://developer.sailpoint.com/discuss/t/null-pointer-exception-error/68191>\
**Category:** IIQ Discussion and Questions\
**Tags:** aggregation, identityiq\
**Created:** [June 24, 2024, 12:46pm UTC](https://developer.sailpoint.com/discuss/t/null-pointer-exception-error/68191 "2024-06-24T12:46:46Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![ayadav\_12](https://avatars.discourse-cdn.com/v4/letter/a/f0a364/32.png) [@ayadav\_12](https://developer.sailpoint.com/discuss/u/ayadav_12)\
**Post date:** [June 24, 2024, 12:46pm UTC](https://developer.sailpoint.com/discuss/t/null-pointer-exception-error/68191/1 "2024-06-24T12:46:46Z")

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### Which IIQ version are you inquiring about?

Version 8.2

### Please share any other relevant files that may be required (for example, logs).

 ![Screenshot 2024-06-24 181407.png](https://global.discourse-cdn.com/sailpoint/original/2X/e/e3cbfb7123f5ea9ebdd072f89240f53ad195386b.png)

### Share all details related to your problem, including any error messages you may have received.

Hi All,

Few days back we have enabled “Rapidsetup leaver” in our SailPoint production environment, and we have started getting error of null pointer exception from our refresh task, Perform identity request maintenance task and most importantly successfactor aggregation task as well which is a authoritative source

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**Author:** ![udayputta](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/udayputta/32/14195_2.png) [@udayputta](https://developer.sailpoint.com/discuss/u/udayputta)\
**Post date:** [June 24, 2024, 12:56pm UTC](https://developer.sailpoint.com/discuss/t/null-pointer-exception-error/68191/2 "2024-06-24T12:56:30Z")

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hi @ayadav_12 ,

It will be difficult to identify with just this screenshot. Can you share more details.  
May be you can check if it is also happening in lower environment.  
Run one aggregation at a time and check the loggers by enabling logger statments.

Thanks,  
Uday

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**Author:** ![enistriminsait](https://avatars.discourse-cdn.com/v4/letter/e/58f4c7/32.png) [@enistriminsait](https://developer.sailpoint.com/discuss/u/enistriminsait)\
**Post date:** [June 24, 2024, 12:56pm UTC](https://developer.sailpoint.com/discuss/t/null-pointer-exception-error/68191/3 "2024-06-24T12:56:58Z")

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Hi @ayadav_12,

maybe in one(or more) rule of leaver process dont check if a variable is distinct of null.  
Can you share the log trace of those error? you can find in catalina.out or in another file if its configured

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**Author:** ![uday\_kilambi](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/uday_kilambi/32/31482_2.png) [@uday\_kilambi](https://developer.sailpoint.com/discuss/u/uday_kilambi)\
**Post date:** [June 24, 2024, 3:46pm UTC](https://developer.sailpoint.com/discuss/t/null-pointer-exception-error/68191/4 "2024-06-24T15:46:12Z")

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Hi @ayadav_12 ,

From the screenshot, it does say that there is a null pointer exception in your leaver identityTrigger rule Orbia-LeaverSendEmailNotification-IdentityTrigger.

Please check if any variables are not handled properly, you can post the related code, such that we can help you out too.

Regards,  
Uday Kilambi

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**Author:** ![kavindar\_sharma](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/kavindar_sharma/32/4766_2.png) [@kavindar\_sharma](https://developer.sailpoint.com/discuss/u/kavindar_sharma)\
**Post date:** [June 24, 2024, 3:48pm UTC](https://developer.sailpoint.com/discuss/t/null-pointer-exception-error/68191/5 "2024-06-24T15:48:07Z")

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Hi @ayadav_12 ,

Yes I agree with @uday_kilambi , please enable extended logging in the trigger and verify through it.

Thanks,  
Kavindar Sharma

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**Author:** ![ashutosh08](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/ashutosh08/32/11459_2.png) [@ashutosh08](https://developer.sailpoint.com/discuss/u/ashutosh08)\
**Post date:** [June 24, 2024, 4:42pm UTC](https://developer.sailpoint.com/discuss/t/null-pointer-exception-error/68191/6 "2024-06-24T16:42:12Z")

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Hi @ayadav_12,

Along with above suggestion try to add below snippet in the log and see which specific part is throwing error and share the same for more help.

```auto
<Variable initializer="true" name="trace"/>

```

Thanks

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**Author:** ![vinnysail](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/vinnysail/32/17001_2.png) [@vinnysail](https://developer.sailpoint.com/discuss/u/vinnysail)\
**Post date:** [June 24, 2024, 6:18pm UTC](https://developer.sailpoint.com/discuss/t/null-pointer-exception-error/68191/7 "2024-06-24T18:18:56Z")

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Hi @ayadav_12,  
In addition to all the above that are suggested.  
Please check which option of identity refresh is causing this null pointer exception

Is it because of refresh identity attributes/ synchronise attributes/ refresh roles detected assigned / provision assignments

Based on that option you need to check if any errors in provisioning transactions for a particular application (check null pointer exception code)

Enable loggers for identity refresh to see more details on the error and take action accordingly

Regarding aggregation errors you need to add null checks in your logic. Is it data issue at target that you have not handled.

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**Author:** ![ayadav\_12](https://avatars.discourse-cdn.com/v4/letter/a/f0a364/32.png) [@ayadav\_12](https://developer.sailpoint.com/discuss/u/ayadav_12)\
**Post date:** [June 28, 2024, 7:37am UTC](https://developer.sailpoint.com/discuss/t/null-pointer-exception-error/68191/8 "2024-06-28T07:37:09Z")

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Hi All,

Below is the stacktrace of the error we are receiving for null pointer exception. How we can rectify which user causing these issues.  
2024-06-24T02:48:30,548 ERROR Thread-26286 org.hibernate.internal.ExceptionMapperStandardImpl:39 - HHH000346: Error during managed flush [deleted object would be re-saved by cascade (remove deleted object from associations): [sailpoint.object.EntitlementGroup#ac10261b902b1b2c81903119a2ce4085]]  
2024-06-24T02:48:30,548 ERROR Thread-26286 sailpoint.task.IdentityRefreshExecutor:1358 - Unable to release lock  
2024-06-24T02:48:30,564 ERROR Thread-26286 sailpoint.task.IdentityRefreshExecutor:1359 - sailpoint.tools.GeneralException: deleted object would be re-saved by cascade (remove deleted object from associations): [sailpoint.object.EntitlementGroup#ac10261b902b1b2c81903119a2ce4085]  
2024-06-24T02:48:30,580 ERROR Thread-26286 sailpoint.task.IdentityRefreshExecutor:1360 - Decache and try again  
2024-06-24T02:48:30,611 ERROR Thread-26286 sailpoint.task.IdentityRefreshExecutor:1624 - RefreshWorker 1 exception: null  
java.lang.NullPointerException: null  
at sailpoint.persistence.ClassPersistenceManager.getManager(ClassPersistenceManager.java:162) ~[identityiq.jar:8.2 Build cfad9a66460-20210923-160543]  
at sailpoint.persistence.ClassPersistenceManager.removeObject(ClassPersistenceManager.java:296) ~[identityiq.jar:8.2 Build cfad9a66460-20210923-160543]  
at sailpoint.server.InternalContext.removeObject(InternalContext.java:834) ~[identityiq.jar:8.2 Build cfad9a66460-20210923-160543]  
at sailpoint.api.EntitlementCorrelator.saveDetectionAnalysis(EntitlementCorrelator.java:1086) ~[identityiq.jar:8.2 Build cfad9a66460-20210923-160543]  
at sailpoint.api.Identitizer.refresh(Identitizer.java:2388) ~[identityiq.jar:8.2 Build cfad9a66460-20210923-160543]  
at sailpoint.task.IdentityRefreshExecutor$RefreshWorker.refreshAndProcess(IdentityRefreshExecutor.java:1585) [identityiq.jar:8.2 Build cfad9a66460-20210923-160543]  
at sailpoint.task.IdentityRefreshExecutor$RefreshWorkerPool.queue(IdentityRefreshExecutor.java:1903) [identityiq.jar:8.2 Build cfad9a66460-20210923-160543]  
at sailpoint.request.IdentityRefreshRequestExecutor.refresh(IdentityRefreshRequestExecutor.java:487) [identityiq.jar:8.2 Build cfad9a66460-20210923-160543]  
at sailpoint.request.IdentityRefreshRequestExecutor.execute(IdentityRefreshRequestExecutor.java:209) [identityiq.jar:8.2 Build cfad9a66460-20210923-160543]  
at sailpoint.request.RequestHandler.run(RequestHandler.java:163) [identityiq.jar:8.2 Build cfad9a66460-20210923-160543]

Regards  
Amit

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<div class="post-metadata">

**Author:** ![enistriminsait](https://avatars.discourse-cdn.com/v4/letter/e/58f4c7/32.png) [@enistriminsait](https://developer.sailpoint.com/discuss/u/enistriminsait)\
**Post date:** [June 28, 2024, 7:50am UTC](https://developer.sailpoint.com/discuss/t/null-pointer-exception-error/68191/9 "2024-06-28T07:50:28Z")

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I think you have an association with a deleted object on an identity.  
In this case you have the entitlement with id [ac10261b902b1b2c81903119a2ce4085] assigned on an identity but this entitlement dont exist.

You can try to find it on DB and clear or search in IIQ and delete from debug.

If find this topic with attached rule, maybe it can help you

[https://community.sailpoint.com/t5/IdentityIQ-Wiki/Correct-IDX-rule-to-detect-and-fix-IDX-values/ta-p/73051](https://community.sailpoint.com/t5/IdentityIQ-Wiki/Correct-IDX-rule-to-detect-and-fix-IDX-values/ta-p/73051)

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<div class="post-metadata">

**Author:** ![ayadav\_12](https://avatars.discourse-cdn.com/v4/letter/a/f0a364/32.png) [@ayadav\_12](https://developer.sailpoint.com/discuss/u/ayadav_12)\
**Post date:** [August 26, 2024, 11:52am UTC](https://developer.sailpoint.com/discuss/t/null-pointer-exception-error/68191/10 "2024-08-26T11:52:47Z")

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Hi @enistriminsait ,

I ran this rule last friday and it worked successfully till yet. Currently we are facing some errors in the refresh tasks as mentioned below:  
2024-08-26T06:18:59,054 WARN Thread-84809 engine.jdbc.spi.SqlExceptionHelper:137 - SQL Error: 1205, SQLState: 40001  
2024-08-26T06:18:59,054 ERROR Thread-84809 engine.jdbc.spi.SqlExceptionHelper:142 - Lock wait timeout exceeded; try restarting transaction  
2024-08-26T06:18:59,054 ERROR Thread-84809 sailpoint.request.RequestProcessor:1688 - Unable to update shared TaskResult for Request  
2024-08-26T06:18:59,054 ERROR Thread-84809 sailpoint.request.RequestProcessor:1689 - sailpoint.tools.GeneralException: could not extract ResultSet  
2024-08-26T06:19:00,054 WARN Thread-84813 engine.jdbc.spi.SqlExceptionHelper:137 - SQL Error: 1205, SQLState: 40001  
2024-08-26T06:19:00,054 ERROR Thread-84813 engine.jdbc.spi.SqlExceptionHelper:142 - Lock wait timeout exceeded; try restarting transaction  
2024-08-26T06:19:00,054 ERROR Thread-84813 org.hibernate.internal.ExceptionMapperStandardImpl:39 - HHH000346: Error during managed flush [could not execute statement]  
2024-08-26T06:19:00,054 WARN Thread-84813 sailpoint.task.TaskMonitor:289 - Error updating task progress. sailpoint.tools.GeneralException: could not execute statement  
2024-08-26T06:19:00,054 ERROR Thread-84813 sailpoint.task.IdentityRefreshExecutor:1624 - RefreshWorker 1 exception: failed to lazily initialize a collection of role: sailpoint.object.Identity.assignedRoles, could not initialize proxy - no Session  
org.hibernate.LazyInitializationException: failed to lazily initialize a collection of role: sailpoint.object.Identity.assignedRoles, could not initialize proxy - no Session  
at org.hibernate.collection.internal.AbstractPersistentCollection.throwLazyInitializationException(AbstractPersistentCollection.java:597) ~[hibernate-core-5.3.7.Final.jar:5.3.7.Final]  
at org.hibernate.collection.internal.AbstractPersistentCollection.withTemporarySessionIfNeeded(AbstractPersistentCollection.java:216) ~[hibernate-core-5.3.7.Final.jar:5.3.7.Final]  
at org.hibernate.collection.internal.AbstractPersistentCollection.initialize(AbstractPersistentCollection.java:576) ~[hibernate-core-5.3.7.Final.jar:5.3.7.Final]  
at org.hibernate.collection.internal.AbstractPersistentCollection.read(AbstractPersistentCollection.java:147) ~[hibernate-core-5.3.7.Final.jar:5.3.7.Final]  
at org.hibernate.collection.internal.PersistentList.iterator(PersistentList.java:155) ~[hibernate-core-5.3.7.Final.jar:5.3.7.Final]  
at sailpoint.tools.xml.ReferenceListSerializer.serializeToElement(ReferenceListSerializer.java:49) ~[identityiq.jar:8.2 Build cfad9a66460-20210923-160543]  
at sailpoint.tools.xml.AnnotationSerializer.serializeToElement(AnnotationSerializer.java:557) ~[identityiq.jar:8.2 Build cfad9a66460-20210923-160543]  
at sailpoint.tools.xml.XMLObjectFactory.toXml(XMLObjectFactory.java:301) ~[identityiq.jar:8.2 Build cfad9a66460-20210923-160543]  
at sailpoint.tools.xml.XMLObjectFactory.toXml(XMLObjectFactory.java:271) ~[identityiq.jar:8.2 Build cfad9a66460-20210923-160543]  
at sailpoint.tools.xml.XMLObjectFactory.toXml(XMLObjectFactory.java:249) ~[identityiq.jar:8.2 Build cfad9a66460-20210923-160543]  
at sailpoint.tools.xml.XMLObjectFactory.clone(XMLObjectFactory.java:387) ~[identityiq.jar:8.2 Build cfad9a66460-20210923-160543]  
at sailpoint.object.SailPointObject.deepCopy(SailPointObject.java:1452) ~[identityiq.jar:8.2 Build cfad9a66460-20210923-160543]  
at sailpoint.api.Identitizer.loadPreviousIfRequired(Identitizer.java:3150) ~[identityiq.jar:8.2 Build cfad9a66460-20210923-160543]  
at sailpoint.api.Identitizer.refresh(Identitizer.java:2270) ~[identityiq.jar:8.2 Build cfad9a66460-20210923-160543]  
at sailpoint.task.IdentityRefreshExecutor$RefreshWorker.refreshAndProcess(IdentityRefreshExecutor.java:1585) [identityiq.jar:8.2 Build cfad9a66460-20210923-160543]  
at sailpoint.task.IdentityRefreshExecutor$RefreshWorkerPool.queue(IdentityRefreshExecutor.java:1903) [identityiq.jar:8.2 Build cfad9a66460-20210923-160543]  
at sailpoint.request.IdentityRefreshRequestExecutor.processEventsOnly(IdentityRefreshRequestExecutor.java:288) [identityiq.jar:8.2 Build cfad9a66460-20210923-160543]  
at sailpoint.request.IdentityRefreshRequestExecutor.execute(IdentityRefreshRequestExecutor.java:215) [identityiq.jar:8.2 Build cfad9a66460-20210923-160543]  
at sailpoint.request.RequestHandler.run(RequestHandler.java:163) [identityiq.jar:8.2 Build cfad9a66460-20210923-160543]  
Kindly please help

Regards  
Amit

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<div class="post-metadata">

**Author:** ![enistriminsait](https://avatars.discourse-cdn.com/v4/letter/e/58f4c7/32.png) [@enistriminsait](https://developer.sailpoint.com/discuss/u/enistriminsait)\
**Post date:** [August 26, 2024, 12:24pm UTC](https://developer.sailpoint.com/discuss/t/null-pointer-exception-error/68191/11 "2024-08-26T12:24:54Z")

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> [@ayadav\_12](#):
>
> Error: 1205, SQLState: 40001

Hi @ayadav_12,

this error means you a deadlock into DB. So 2 or more transation try to running on the same resource.

You can use this command `DBCC TRACEON (1222, -1);` for activating the logs for deadlock and keep more info.

For resolve this you can wait the end of current transaction or try to restart the service of DB.

Above all, a deadlock is an important warning that something is not correct about the maintenance or use of db. I suggest to you a complete review of db state and of all funcion that use it(external sailpoint too)

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [October 25, 2024, 12:25pm UTC](https://developer.sailpoint.com/discuss/t/null-pointer-exception-error/68191/12 "2024-10-25T12:25:25Z")

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