New Request Center Feature "Request for my people"

[colin_mckibben]

Of course, the best solution would be for SailPoint to not include inactive identities in request center. Until that is implemented, you might try clearing the manager attribute for inactive identities.

Clear ‘Manager’ and ‘ManagerDN’ identity attributes for inactive users

Greetings, I would like to find a way to clear the ‘manager’ and ‘managerDN’ identity attributes from users in the ‘inactive’ Lifecycle State. Is there a simple way to do this? The situation: We have attribute sync enabled for source Active Directory. It works well, a little too well. When users leave the company our rule clears the manager field from the user’s AD account… and then attribute sync puts it right back. The problem: This causes inactive users to show up as direct reports when …