# NERM non-SSO collaboration portal is currently experiencing a service disruption

**URL:** <https://developer.sailpoint.com/discuss/t/nerm-non-sso-collaboration-portal-is-currently-experiencing-a-service-disruption/177739>\
**Category:** Platform Status Updates\
**Tags:** identified\
**Created:** [September 9, 2025, 2:03am UTC](https://developer.sailpoint.com/discuss/t/nerm-non-sso-collaboration-portal-is-currently-experiencing-a-service-disruption/177739 "2025-09-09T02:03:53Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![codey](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/codey/32/1283_2.png) [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Post date:** [September 9, 2025, 2:03am UTC](https://developer.sailpoint.com/discuss/t/nerm-non-sso-collaboration-portal-is-currently-experiencing-a-service-disruption/177739/1 "2025-09-09T02:03:53Z")

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### **Identified** - 2025-09-09T02:03:47Z

The issue has been identified and a fix is being implemented.

### **Investigating** - 2025-09-09T01:39:57Z

SailPoint is investigating an issue with NERM non-SSO collaboration portal that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.