# Manager Correlation for Service Accounts

**URL:** <https://developer.sailpoint.com/discuss/t/manager-correlation-for-service-accounts/100497>\
**Category:** SHF Discussion and Questions\
**Tags:** connectors, sailpoint-identity-security\
**Created:** [February 8, 2025, 1:38pm UTC](https://developer.sailpoint.com/discuss/t/manager-correlation-for-service-accounts/100497 "2025-02-08T13:38:07Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![markbrook](https://avatars.discourse-cdn.com/v4/letter/m/9f8e36/32.png) [@markbrook](https://developer.sailpoint.com/discuss/u/markbrook)\
**Post date:** [February 8, 2025, 1:38pm UTC](https://developer.sailpoint.com/discuss/t/manager-correlation-for-service-accounts/100497/1 "2025-02-08T13:38:07Z")

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Hello

I have to generate the manager for the service accounts source which i have make the authoritative and mapped the attributes for the manager attribute as DN.

I have mapped the MangerDN to Manager in the Manager Correlation page and it’s not pulling the manager name to the source.

Did i do anything wrong there?

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**Author:** ![iamnithesh](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/iamnithesh/32/42445_2.png) [@iamnithesh](https://developer.sailpoint.com/discuss/u/iamnithesh)\
**Post date:** [February 8, 2025, 2:12pm UTC](https://developer.sailpoint.com/discuss/t/manager-correlation-for-service-accounts/100497/3 "2025-02-08T14:12:03Z")

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As shown below manager correlation needs 2 settings completed

 ![image](https://global.discourse-cdn.com/sailpoint/original/3X/e/9/e9b4de3135033da77293bae90ec6b3acd54fdc43.png)  
from page:

> **[Configuring Manager Correlation - SailPoint Identity Services](https://documentation.sailpoint.com/saas/help/sources/manager_correlation.html)**
>
> SailPoint Identity Services Documentation

Under Identity Profile mapping the Source will be the Auth source (where you have configured the Manager Correlation shown under 2) and attribute to be same as Account attribute from Manager correlation

Is this how your setting is?

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**Author:** ![schattopadhy](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/schattopadhy/32/8854_2.png) [@schattopadhy](https://developer.sailpoint.com/discuss/u/schattopadhy)\
**Post date:** [February 9, 2025, 2:24am UTC](https://developer.sailpoint.com/discuss/t/manager-correlation-for-service-accounts/100497/4 "2025-02-09T02:24:24Z")

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@markbrook please check which attribute you have mapped at the identity attribute mapping for manager name. Same attribute you should map at correlation as well

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**Author:** ![markbrook](https://avatars.discourse-cdn.com/v4/letter/m/9f8e36/32.png) [@markbrook](https://developer.sailpoint.com/discuss/u/markbrook)\
**Post date:** [February 11, 2025, 8:10am UTC](https://developer.sailpoint.com/discuss/t/manager-correlation-for-service-accounts/100497/5 "2025-02-11T08:10:44Z")

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@iamnithesh i have tried this but no luck.

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**Author:** ![Santhakumar](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/santhakumar/32/17329_2.png) [@Santhakumar](https://developer.sailpoint.com/discuss/u/Santhakumar)\
**Post date:** [February 11, 2025, 8:14am UTC](https://developer.sailpoint.com/discuss/t/manager-correlation-for-service-accounts/100497/6 "2025-02-11T08:14:42Z")

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Hi @markbrook try the solution marked in this link i have created an Manger correlation rule to get the service accounts.

> [@Manager not populating for Service Accounts](https://developer.sailpoint.com/discuss/t/manager-not-populating-for-service-accounts/83436):
>
> Hi, I have an Auth source which is AD that holds service accounts. Usecase: Need manager for this accounts Manager correlation done with ManagerDn → manager ManagerDn holds Distinguished Name Manager holds Service Accounts manager Does Manager correlation Supports DN? If not the manager correlation is failing for 5K plus users. How to resolve this issue. Thanks, Shantha Kumar

HTH.

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [April 12, 2025, 8:15am UTC](https://developer.sailpoint.com/discuss/t/manager-correlation-for-service-accounts/100497/7 "2025-04-12T08:15:17Z")

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Closed on April 12, 2025, 8:15am UTC

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