Maintenance: Scheduled Database Updates for Data Access Security

Starting Monday, June 22nd, 2026 and ending Monday, June 29th, 2026 we will be performing scheduled maintenance on the backend database infrastructure that supports the Data Access Security (DAS) component for your IdentityNow tenant. The update is expected to take between 15 and 30 minutes per region and will occur primarily between the hours of 3:00 PM - 6:00 PM UTC.

The following DAS functionality will be impacted:

  • Accounts and entitlements aggregation and synchronization from ISC to DAS

  • DAS activity processing from its connected applications

  • DAS task management

While some customers may experience a brief outage of service for these features, most should not see any impact on their instance.

Please submit a support ticket through the Customer Support Portal if you notice any technical issues after the maintenance window closes.

Orgs/Regions Impacted:

All:

Environment Region Date Start Time (CT) End Time (UTC)
PROD me-central-1 Jun 22, 2026 1000 CT 1100 CT
PROD ap-south-1 Jun 22, 2026 1030 CT 1130 CT
PROD ap-southeast-2 Jun 22, 2026 1100 CT 1200 CT
PROD ca-central-1 Jun 22, 2026 1130 CT 1230 CT
PROD eu-west-2 Jun 22, 2026 1200 CT 1300 CT
PROD ap-northeast-1 Jun 22, 2026 1230 CT 1330 CT
PROD sa-east-1 Jun 22, 2026 1300 CT 1400 CT
PROD ap-southeast-1 Jun 23, 2026 1000 CT 1100 CT
PROD eu-west-2 Jun 23, 2026 1030 CT 1130 CT
INTERNAL us-east-1 Jun 23, 2026 1100 CT 1200 CT
PROD us-west-2 Jun 23, 2026 1130 CT 1230 CT
PROD eu-central-1 Jun 25, 2026 0800 CT 0900 CT
PROD us-east-1 Jun 28, 2026 0000 CT 0100 CT

Will this have impact on client’s production NERM tenant releases if scheduled on same days as above?