Hi Forum, We’re encountering a behavior in SailPoint Identity Security Cloud (ISC) lifecycle provisioning and would like to confirm whether this is expected by design and what the recommended approach is. Current Lifecycle Pattern Our lifecycle flow is as follows: Active User is active A…

Hi @kannan_sb85 Thank you for this. We’ll try the suggested approach and will get back to you once we’ve confirmed it’s working.

using Attribute Sync by introducing an identity attribute (cloudAccountExpires) mapped to AD accountExpires. When the identity moves to Terminated, the attribute changes and triggers a sync, ensuring the value is updated even if the account remains disabled.

Lifecycle Management – accountExpires not updating in Terminated state when account already disabled

Identity Security Cloud (ISC) ISC Discussion and Questions

testipona (Troy Estipona) April 24, 2026, 11:47am 4

Hi @kannan_sb85 ,

for us to implement this, we need to go to Source > Edit > Create Account and add the accountExpires attribute?

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Lifecycle Management – accountExpires not updating in Terminated state when account already disabled

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