# Leaver Notification Email to Certain Managers

**URL:** <https://developer.sailpoint.com/discuss/t/leaver-notification-email-to-certain-managers/84511>\
**Category:** IIQ Discussion and Questions\
**Tags:** workflows, rules, roles, identityiq\
**Created:** [October 9, 2024, 7:05pm UTC](https://developer.sailpoint.com/discuss/t/leaver-notification-email-to-certain-managers/84511 "2024-10-09T19:05:53Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![chrisk](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/chrisk/32/34678_2.png) [@chrisk](https://developer.sailpoint.com/discuss/u/chrisk)\
**Post date:** [October 9, 2024, 7:05pm UTC](https://developer.sailpoint.com/discuss/t/leaver-notification-email-to-certain-managers/84511/1 "2024-10-09T19:05:53Z")

</div>

We are using IIQ v8.3

I am being asked to have an email sent to the manager of any Leaver that belongs to a specific group of Identities, we don’t send leaver emails to managers in general.  
I have a role, “Senior\_Execs”, which is the group of people that need notified when a direct report is terminated.

I may be going in the complete wrong direction here and I’m hoping some of you EXPERTS can chime in on a different/better method or comment on where I may be going wrong with this idea.

Since the Role already exists, I found a post that mentioned using the LoopBack Connector to allow assigning all members of this Role to a Workgroup. (I’ll still need to figure out how to accomplish this!!)

Once the Workgroup is populated by all the members of the Role, I was going to put this block of code into my AfterProvisioningRule. We send some other emails from this area for IT tasks etc. during Leaver process.

I know you can read this better than I, but I’ll explain what I’m hopefully trying to do. This is pieced together from a few posts I found on here.

For the Identity being processed in the Leaver Workflow, I get the ManagerName and ManagerEmail.  
I get the Workgroup and iterate through it looking to see if the manager is a member of this Workgroup.  
If Manager is found in the Workgroup I then drop in and send the Termination Notice Email to the Manager.

```auto
Identity iden = context.getObjectByName(Identity.class,identityName);
String leavermgrname = iden.getManager().getDisplayName();
String leavermgremail = iden.getManager().getEmail();

Identity workgroup = context.getObjectByName(Identity.class, “Senior_Execs”);

If(workgroup.isWorkgroup()){
Iterator groupMembers = ObjectUtil.getWorkgroupMembers(context, workgroup, null);
While (groupMembers.hasNext()) {
	Object[] object = (Object[]) groupMembers.next();
        	Identity member = (Identity) object[0];
			if(member.getName().equals(leavermgrname)) {
					Map ExecDirectReportEmailArgs = new HashMap();
					ExecDirectReportEmailArgs.putAll(emailArgs);
					ExecDirectReportEmailArgs.put("to",leavermgremail);
					ExecDirectReportEmailArgs.put("emailTemplate","Leaver Executive Direct Report Email Template");	
					emailArgList.add(ExecDirectReportEmailArgs);	
					llogger.trace("Email Arg List prepared "+emailArgList);     
					workflow.put("emailArgList",emailArgList);
			}
	}
}

```

Am I headed in a logical/correct direction with all of this? Any thoughts suggestions are greatly appreciated!!

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<div class="post-metadata">

**Author:** ![chrisk](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/chrisk/32/34678_2.png) [@chrisk](https://developer.sailpoint.com/discuss/u/chrisk)\
**Post date:** [October 9, 2024, 9:26pm UTC](https://developer.sailpoint.com/discuss/t/leaver-notification-email-to-certain-managers/84511/2 "2024-10-09T21:26:55Z")

</div>

Still pushing forward with this, hoping it’s the correct way.  
I got the loopback connector to populate the workgroup!

Got through a few errors but now stuck with this one, hopefully someone has some ideas!

Looks like I’m stuck at this line for some reason -  
_Iterator groupMembers = ObjectUtil.getWorkgroupMembers(context, workgroup, null);_

Thanks!

```auto
2024-10-09T16:04:57,464 ERROR QuartzScheduler_Worker-1 sailpoint.task.IdentityRefreshExecutor:1649 - RefreshWorker 1 exception: BeanShell script error: bsh.ParseException: Parse error at line 608, column 10. Encountered: groupMembers BSF info: SPCONF Leaver Rules Library at line: 0 column: columnNo
sailpoint.tools.GeneralException: BeanShell script error: bsh.ParseException: Parse error at line 608, column 10. Encountered: groupMembers BSF info: SPCONF Leaver Rules Library at line: 0 column: columnNo
        at sailpoint.server.BSFRuleRunner.runRule(BSFRuleRunner.java:219) ~[identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        at sailpoint.server.InternalContext.runRule(InternalContext.java:1268) ~[identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        at sailpoint.server.InternalContext.runRule(InternalContext.java:1240) ~[identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        at sailpoint.object.IdentityTrigger.matches(IdentityTrigger.java:457) ~[identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        at sailpoint.api.Identitizer.matchTriggers(Identitizer.java:3208) ~[identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        at sailpoint.api.Identitizer.processTriggers(Identitizer.java:3263) ~[identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        at sailpoint.api.Identitizer.processTriggers(Identitizer.java:3246) ~[identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        at sailpoint.api.Identitizer.finishRefresh(Identitizer.java:3090) ~[identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        at sailpoint.api.Identitizer.refresh(Identitizer.java:2491) ~[identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        at sailpoint.task.IdentityRefreshExecutor$RefreshWorker.refreshAndProcess(IdentityRefreshExecutor.java:1610) [identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        at sailpoint.task.IdentityRefreshExecutor$RefreshWorkerPool.queue(IdentityRefreshExecutor.java:1928) [identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        at sailpoint.task.IdentityRefreshExecutor.refresh(IdentityRefreshExecutor.java:1113) [identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        at sailpoint.task.IdentityRefreshExecutor.execute(IdentityRefreshExecutor.java:856) [identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        at sailpoint.api.TaskManager.runSync(TaskManager.java:909) [identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        at sailpoint.api.TaskManager.runSync(TaskManager.java:724) [identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        at sailpoint.scheduler.JobAdapter.execute(JobAdapter.java:128) [identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        at org.quartz.core.JobRunShell.run(JobRunShell.java:202) [quartz-2.3.2.jar:?]
        at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:573) [quartz-2.3.2.jar:?]
Caused by: org.apache.bsf.BSFException: BeanShell script error: bsh.ParseException: Parse error at line 608, column 10. Encountered: groupMembers BSF info: SPCONF Leaver Rules Library at line: 0 column: columnNo
        at bsh.util.BeanShellBSFEngine.eval(BeanShellBSFEngine.java:202) ~[bsh-2.1.8.jar:2.1.8 2018-10-02 08:36:04]
        at org.apache.bsf.BSFManager$5.run(BSFManager.java:445) ~[bsf.jar:?]
        at java.security.AccessController.doPrivileged(Native Method) ~[?:1.8.0_161]
        at org.apache.bsf.BSFManager.eval(BSFManager.java:442) ~[bsf.jar:?]
        at sailpoint.server.BSFRuleRunner.eval(BSFRuleRunner.java:245) ~[identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        at sailpoint.server.BSFRuleRunner.runRule(BSFRuleRunner.java:203) ~[identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        ... 17 more

```

---

<div class="post-metadata">

**Author:** ![rquku](https://avatars.discourse-cdn.com/v4/letter/r/43a26b/32.png) [@rquku](https://developer.sailpoint.com/discuss/u/rquku)\
**Post date:** [October 10, 2024, 2:00am UTC](https://developer.sailpoint.com/discuss/t/leaver-notification-email-to-certain-managers/84511/3 "2024-10-10T02:00:12Z")

</div>

> [@chrisk](#):
>
> Got through a few errors but now stuck with this one, hopefully someone has some ideas!

It looks like you are using If and While not in a valid Java notation, just rewriting to if and while should do the job ,)  
Also quotation marks seems odd to me, but that may just be a copy / paste error.

Br,  
Renad

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<div class="post-metadata">

**Author:** ![chrisk](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/chrisk/32/34678_2.png) [@chrisk](https://developer.sailpoint.com/discuss/u/chrisk)\
**Post date:** [October 10, 2024, 2:15pm UTC](https://developer.sailpoint.com/discuss/t/leaver-notification-email-to-certain-managers/84511/4 "2024-10-10T14:15:00Z")

</div>

Sometimes it is the simplest of things!! Can’t thank you enough, that worked!

Thanks!

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [December 9, 2024, 2:15pm UTC](https://developer.sailpoint.com/discuss/t/leaver-notification-email-to-certain-managers/84511/5 "2024-12-09T14:15:16Z")

</div>

Closed on December 9, 2024, 2:15pm UTC

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