Lazy Initialization Exception Encountered During ServiceNow Account Creation After Upgrade to 8.5 P1

Hi @ramireddy,
As per logs, you are passing null values , Please ensure not to send null values.

2026-06-27T11:30:36,511 WARN Workflow Event Thread 5 engine.jdbc.spi.SqlExceptionHelper:137 - SQL Error: 1400, SQLState: 23000
2026-06-27T11:30:36,511 ERROR Workflow Event Thread 5 engine.jdbc.spi.SqlExceptionHelper:142 - ORA-01400: cannot insert NULL into (“**”.“SPT_LINK”.“NATIVE_IDENTITY”)
2026-06-27T11:30:36,511 TRACE Workflow Event Thread 5 sailpoint.provisioning.PlanEvaluator:156 - Throwing updatePasswordHistory - sailpoint.tools.GeneralException:

refer this url also. Native Identity null for webservice connector - #19 by Santhakumar