# Joiner Business Process is not being triggered **URL:** \ **Category:** IIQ Discussion and Questions\ **Tags:** identityiq, provisioning\ **Created:** [October 7, 2024, 2:19pm UTC](https://developer.sailpoint.com/discuss/t/joiner-business-process-is-not-being-triggered/84256 "2024-10-07T14:19:22Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![liza\_s](https://avatars.discourse-cdn.com/v4/letter/l/71c47a/32.png) [@liza\_s](https://developer.sailpoint.com/discuss/u/liza_s)\ **Post date:** [October 7, 2024, 2:19pm UTC](https://developer.sailpoint.com/discuss/t/joiner-business-process-is-not-being-triggered/84256/1 "2024-10-07T14:19:23Z")
## Which IIQ version are you inquiring about? 8.4 ## Please share any images or screenshots, if relevant. ![download (1)](https://global.discourse-cdn.com/sailpoint/original/3X/f/7/f7fe2a6a23d4d423ebae6ca9f7c8bf8d06e72534.jpeg) ## Share all details about your problem, including any error messages you may have received. I’m new to SailPoint and still learning the basics, so I might be missing some key steps in the process. I’m trying to simulate user provisioning (user creation) between an HR system and a target application. Here’s what I’ve done so far: 1. I set up an HR application using the file connector. 2. I set up the target application using the web service connector, with create account operations enabled. 3. I ran an aggregation task on the HR app, which successfully created identities in the Identity Warehouse (using the default correlation). 4. I expected the default Joiner life cycle event and joiner business process to trigger and create a user in the target application, but it seems like the business process didn’t run at all. Could you help me understand what I might be missing? Here’s a summary: 1. HR app is set up. 2. Aggregation task was triggered. 3. Identity was created. 4. The life cycle event is enabled. ---
**Author:** ![ankush-shirbhate](https://avatars.discourse-cdn.com/v4/letter/a/c67d28/32.png) [@ankush-shirbhate](https://developer.sailpoint.com/discuss/u/ankush-shirbhate)\ **Post date:** [October 7, 2024, 2:27pm UTC](https://developer.sailpoint.com/discuss/t/joiner-business-process-is-not-being-triggered/84256/2 "2024-10-07T14:27:37Z")
Please check the identity for the events. Also check the perform maintenance task and identity refresh task are executed after aggregation. ---
**Author:** ![liza\_s](https://avatars.discourse-cdn.com/v4/letter/l/71c47a/32.png) [@liza\_s](https://developer.sailpoint.com/discuss/u/liza_s)\ **Post date:** [October 7, 2024, 2:55pm UTC](https://developer.sailpoint.com/discuss/t/joiner-business-process-is-not-being-triggered/84256/3 "2024-10-07T14:55:16Z")
Hey @ankush-shirbhate, There are no events under the identity. Looking at the tasks, perform maintenance was executed automatically, and I executed manually refresh identity cube. ![download](https://global.discourse-cdn.com/sailpoint/original/3X/7/2/72d2bd8a8c829e35096416710275501e683c62f1.jpeg) ---
**Author:** ![Arun-Kumar](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/arun-kumar/32/15128_2.png) [@Arun-Kumar](https://developer.sailpoint.com/discuss/u/Arun-Kumar)\ **Post date:** [October 7, 2024, 3:13pm UTC](https://developer.sailpoint.com/discuss/t/joiner-business-process-is-not-being-triggered/84256/4 "2024-10-07T15:13:32Z")
Hi @liza_s, To trigger the joiner life cycle event and the corresponding joiner business process, the identity refresh task must be executed with the Process event option. ![image](https://global.discourse-cdn.com/sailpoint/original/3X/e/6/e610ccc19023b358d54dbce2bc485c7d8e6d7397.png) To create a user in the target application, you need to customize the joiner business process. ---
**Author:** ![liza\_s](https://avatars.discourse-cdn.com/v4/letter/l/71c47a/32.png) [@liza\_s](https://developer.sailpoint.com/discuss/u/liza_s)\ **Post date:** [October 8, 2024, 6:44am UTC](https://developer.sailpoint.com/discuss/t/joiner-business-process-is-not-being-triggered/84256/5 "2024-10-08T06:44:20Z")
Triggering process events worked, thank you very much! Is there a way to have the identify refresh task to be triggered after every aggregation? ---
**Author:** ![Arun-Kumar](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/arun-kumar/32/15128_2.png) [@Arun-Kumar](https://developer.sailpoint.com/discuss/u/Arun-Kumar)\ **Post date:** [October 8, 2024, 8:24am UTC](https://developer.sailpoint.com/discuss/t/joiner-business-process-is-not-being-triggered/84256/6 "2024-10-08T08:24:05Z")
Go to Setup—\>Task—\>New Task----\>Sequential Task Launch Set up a sequential task that includes the HR app aggregation task followed by the refresh identity task. Once the HR app aggregation is finished, the refresh identity task will run automatically. ![image](https://global.discourse-cdn.com/sailpoint/original/3X/b/7/b7da5c15daa030c68c1e9a8a7bb799fc7ca3b7a4.png) ---
**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\ **Post date:** [December 7, 2024, 8:24am UTC](https://developer.sailpoint.com/discuss/t/joiner-business-process-is-not-being-triggered/84256/7 "2024-12-07T08:24:08Z")
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