# Issue with IdentityNow Password Manager

**URL:** <https://developer.sailpoint.com/discuss/t/issue-with-identitynow-password-manager/52912>\
**Category:** Bugs\
**Tags:** applications, sailpoint-identity-security, password-management\
**Created:** [April 19, 2024, 6:11am UTC](https://developer.sailpoint.com/discuss/t/issue-with-identitynow-password-manager/52912 "2024-04-19T06:11:28Z")\
**Posts on this page:** 5\
**Page:** 2

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**Author:** ![Carlatto](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/carlatto/32/4764_2.png) [@Carlatto](https://developer.sailpoint.com/discuss/u/Carlatto)\
**Post date:** [July 29, 2024, 5:17pm UTC](https://developer.sailpoint.com/discuss/t/issue-with-identitynow-password-manager/52912/21 "2024-07-29T17:17:35Z")

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Original: CS0286166  
Follow up created today: CS0305124

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**Author:** ![colin\_mckibben](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/colin_mckibben/32/37182_2.png) [@colin\_mckibben](https://developer.sailpoint.com/discuss/u/colin_mckibben)\
**Post date:** [July 29, 2024, 5:34pm UTC](https://developer.sailpoint.com/discuss/t/issue-with-identitynow-password-manager/52912/22 "2024-07-29T17:34:13Z")

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@christina_gagnon is looking into this support case.

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**Author:** ![aandrade](https://avatars.discourse-cdn.com/v4/letter/a/7bcc69/32.png) [@aandrade](https://developer.sailpoint.com/discuss/u/aandrade)\
**Post date:** [August 7, 2024, 5:52pm UTC](https://developer.sailpoint.com/discuss/t/issue-with-identitynow-password-manager/52912/23 "2024-08-07T17:52:02Z")

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I’m having the same problem here and since the CC API is deprecated we have no solution.

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**Author:** ![christina\_gagnon](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/christina_gagnon/32/9929_2.png) [@christina\_gagnon](https://developer.sailpoint.com/discuss/u/christina_gagnon)\
**Post date:** [August 7, 2024, 6:39pm UTC](https://developer.sailpoint.com/discuss/t/issue-with-identitynow-password-manager/52912/24 "2024-08-07T18:39:03Z")

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Welcome to the Developer Community, @aandrade!

It should no longer be necessary to use that deprecated CC API.

A feature flag was enabled that fixed a data sync issue between two internal databases so that the identity refresh process would make the new application available for password management.

The docs for adding applications to password management were just updated with a last step to “Apply Changes” on the Applications page.

> **[Adding Access Applications to Password Management - SailPoint Identity Services](https://documentation.sailpoint.com/saas/help/pwd/add_access_app.html)**
>
> SailPoint Identity Services Documentation

Try following the updated instructions to see if that resolves the issue for you.

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [October 6, 2024, 6:39pm UTC](https://developer.sailpoint.com/discuss/t/issue-with-identitynow-password-manager/52912/25 "2024-10-06T18:39:04Z")

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