Dear @karena
May I know which DB are you using?
- Did you place the required driver file in the
WEB-INF/libfolder? - Also, did you place the
WEB-INF/classes/sailpoint/objecthbm files from the previous version? - Cross-check all three DB entries present in the
iiq.propertiesfile
one more thing you could cross verify from below topic solution:
Failing to upgrade to IIQ 8.4 - #10 by MohamedSaad