# Is there a way to notify the new certification owner with details during reassignment in SailPoint?

**URL:** <https://developer.sailpoint.com/discuss/t/is-there-a-way-to-notify-the-new-certification-owner-with-details-during-reassignment-in-sailpoint/187951>\
**Category:** SHF Discussion and Questions\
**Tags:** email-templates, workflows, certifications, work-reassignment, notifications, sailpoint-identity-security\
**Created:** [November 11, 2025, 5:39am UTC](https://developer.sailpoint.com/discuss/t/is-there-a-way-to-notify-the-new-certification-owner-with-details-during-reassignment-in-sailpoint/187951 "2025-11-11T05:39:01Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![npandey](https://avatars.discourse-cdn.com/v4/letter/n/97f17d/32.png) [@npandey](https://developer.sailpoint.com/discuss/u/npandey)\
**Post date:** [November 11, 2025, 5:39am UTC](https://developer.sailpoint.com/discuss/t/is-there-a-way-to-notify-the-new-certification-owner-with-details-during-reassignment-in-sailpoint/187951/1 "2025-11-11T05:39:02Z")

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Hi everyone,

I have a use case related to certification reassignment in SailPoint ISC.  
When a certification item is reassigned to a new owner, I want to send a notification to a new owner thar includes the following details:

1. Previous Owner Name
2. New Owner Name
3. Access/Entitlement that the new owner has to review

I want to check if there’s any way to achieve this - maybe through email templates, workflows.

If anyone has implemented a similar requirement or can suggest the recommended approach, I’d appreciate your guidance.

Thanks.

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**Author:** ![zachm117](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/zachm117/32/3883_2.png) [@zachm117](https://developer.sailpoint.com/discuss/u/zachm117)\
**Post date:** [November 11, 2025, 6:26am UTC](https://developer.sailpoint.com/discuss/t/is-there-a-way-to-notify-the-new-certification-owner-with-details-during-reassignment-in-sailpoint/187951/2 "2025-11-11T06:26:34Z")

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Hi @npandey ,

If you look at the [Certification Reassignment Email Template](https://documentation.sailpoint.com/saas/help/common/emails/et_certs_reassign.html), you can get some of these values. Just going off the base template:

1. Previous Owner’s name would be `${requesterName}`
2. New Owner name would be `${user.name}`

However, for the Access/Entitlement that the new owner has to review, this doesn’t seem to be available through the email template. You can include the number of identities (numNewIdentities), plus some other info from the [Version 1 global variables](https://documentation.sailpoint.com/saas/help/common/emails/available_templates.html#version-1-templates) (in particular the ‘user’ object) if either of those are helpful.

Please let me know if this helps!

- Zach

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [January 10, 2026, 6:26am UTC](https://developer.sailpoint.com/discuss/t/is-there-a-way-to-notify-the-new-certification-owner-with-details-during-reassignment-in-sailpoint/187951/3 "2026-01-10T06:26:40Z")

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