# IntegrationConfig Operation Issues

**URL:** <https://developer.sailpoint.com/discuss/t/integrationconfig-operation-issues/24666>\
**Category:** IIQ Discussion and Questions\
**Tags:** identityiq, provisioning\
**Created:** [January 22, 2024, 11:41am UTC](https://developer.sailpoint.com/discuss/t/integrationconfig-operation-issues/24666 "2024-01-22T11:41:41Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![ramireddy](https://avatars.discourse-cdn.com/v4/letter/r/ee7513/32.png) [@ramireddy](https://developer.sailpoint.com/discuss/u/ramireddy)\
**Post date:** [January 22, 2024, 11:41am UTC](https://developer.sailpoint.com/discuss/t/integrationconfig-operation-issues/24666/1 "2024-01-22T11:41:41Z")

</div>

### Which IIQ version are you inquiring about?

Version 8.3

### Share all details related to your problem, including any error messages you may have received.

Hello All,

Hope you are doing well.

We have a read only jdbc connector and Integration config configured to handle the provisioning(create,modify,disable) functionality.  
Now the requirement is we need to go with create ,modify operations with ticket connector (Integration config) and Disable operation with direct connector (JDBC) .  
I have removed the operations(disable) in the integration configuration and written the necessary logic for handling the disable operation via provisioning rule in jdbc application.

My question is even I removed the disable operation in the integration config while performing the disable operation still it’s trigger the ticket connector and creating the ticket in Snow.  
Does anyone have any idea on this( _disable operation via direct connector_ and _create,modify operations via integration config_ ).

Regards,  
Rami Reddy

---

<div class="post-metadata">

**Author:** ![iamksatish](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/iamksatish/32/26217_2.png) [@iamksatish](https://developer.sailpoint.com/discuss/u/iamksatish)\
**Post date:** [January 22, 2024, 12:50pm UTC](https://developer.sailpoint.com/discuss/t/integrationconfig-operation-issues/24666/2 "2024-01-22T12:50:52Z")

</div>

@ramireddy

In the Integration config code you can have switch operation based the input operation in provisioning plan and for disable you can have a method and perform the same using the plan the way you do in the Provision rule, this will take care of what you needed.

---

<div class="post-metadata">

**Author:** ![ramireddy](https://avatars.discourse-cdn.com/v4/letter/r/ee7513/32.png) [@ramireddy](https://developer.sailpoint.com/discuss/u/ramireddy)\
**Post date:** [January 23, 2024, 8:35am UTC](https://developer.sailpoint.com/discuss/t/integrationconfig-operation-issues/24666/3 "2024-01-23T08:35:55Z")

</div>

Thanks for the Update Satish.

We are using custom java class as executor in the integrationconfig to handle the ticket creation in Snow.

Are you suggesting to modify the integrationconfig object or custom java class?

I see there was an operations entry in the integrationconfig object, is it not achievable with removal of respective operation name in this entry?

---

<div class="post-metadata">

**Author:** ![iamksatish](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/iamksatish/32/26217_2.png) [@iamksatish](https://developer.sailpoint.com/discuss/u/iamksatish)\
**Post date:** [January 23, 2024, 8:53am UTC](https://developer.sailpoint.com/discuss/t/integrationconfig-operation-issues/24666/4 "2024-01-23T08:53:17Z")

</div>

I am asking you to modify the Java class, within your java class have the operation level code.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [March 23, 2024, 8:53am UTC](https://developer.sailpoint.com/discuss/t/integrationconfig-operation-issues/24666/5 "2024-03-23T08:53:41Z")

</div>

Closed on March 23, 2024, 8:53am UTC

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.