# Identity UI Issue?

**URL:** <https://developer.sailpoint.com/discuss/t/identity-ui-issue/58982>\
**Category:** SHF Discussion and Questions\
**Tags:** identity-security-cloud\
**Created:** [May 30, 2024, 9:58pm UTC](https://developer.sailpoint.com/discuss/t/identity-ui-issue/58982 "2024-05-30T21:58:06Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![edmarks](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/edmarks/32/2896_2.png) [@edmarks](https://developer.sailpoint.com/discuss/u/edmarks)\
**Post date:** [May 30, 2024, 9:58pm UTC](https://developer.sailpoint.com/discuss/t/identity-ui-issue/58982/1 "2024-05-30T21:58:06Z")

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Has anyone else seen the basic identity details disappear from the screen this afternoon? We’re seeing this in multiple client tenants but only for select identities (generally those with Admin rights)

 ![image](https://global.discourse-cdn.com/sailpoint/original/2X/1/17161d08e5571a41a3dbbfba5af0be965c98d009.png)

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**Author:** ![jrossicare](https://avatars.discourse-cdn.com/v4/letter/j/a698b9/32.png) [@jrossicare](https://developer.sailpoint.com/discuss/u/jrossicare)\
**Post date:** [May 30, 2024, 11:10pm UTC](https://developer.sailpoint.com/discuss/t/identity-ui-issue/58982/2 "2024-05-30T23:10:39Z")

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I have seen _attributes_ disappear from the UI if the identity doesnt have a manager, but I havent seen like your screenshot.

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**Author:** ![edmarks](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/edmarks/32/2896_2.png) [@edmarks](https://developer.sailpoint.com/discuss/u/edmarks)\
**Post date:** [May 30, 2024, 11:55pm UTC](https://developer.sailpoint.com/discuss/t/identity-ui-issue/58982/3 "2024-05-30T23:55:14Z")

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@jrossicare You might be onto something with the “manager” comment. I just added a manager to a test account and it started showing the data again.

The strange part is that it was working fine w/o a manager until late this afternoon when it changed. It was noticed by a client doing UAT testing and they have the screenshots of the before (all data there with a “blank” manager) and after (fully blank header)

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**Author:** ![edmarks](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/edmarks/32/2896_2.png) [@edmarks](https://developer.sailpoint.com/discuss/u/edmarks)\
**Post date:** [May 31, 2024, 12:01am UTC](https://developer.sailpoint.com/discuss/t/identity-ui-issue/58982/4 "2024-05-31T00:01:43Z")

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Screen capture from the testing team earlier today showing the data with a “blank” manager.

 ![image](https://global.discourse-cdn.com/sailpoint/original/2X/2/2533780b86ce37669c229a08abdb739ad95a6d2f.png)

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [July 30, 2024, 12:01am UTC](https://developer.sailpoint.com/discuss/t/identity-ui-issue/58982/5 "2024-07-30T00:01:55Z")

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