# Identity profile - Referenced authoritative source is not found **URL:** \ **Category:** SHF Discussion and Questions\ **Tags:** identity-profiles, identity-security-cloud\ **Created:** [October 1, 2024, 10:18am UTC](https://developer.sailpoint.com/discuss/t/identity-profile-referenced-authoritative-source-is-not-found/83432 "2024-10-01T10:18:57Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![ragavi](https://avatars.discourse-cdn.com/v4/letter/r/df705f/32.png) [@ragavi](https://developer.sailpoint.com/discuss/u/ragavi)\ **Post date:** [October 1, 2024, 10:18am UTC](https://developer.sailpoint.com/discuss/t/identity-profile-referenced-authoritative-source-is-not-found/83432/1 "2024-10-01T10:18:57Z")
Hello, When I try to update an identity attribute to be mapped to another attribute, I encounter the error: “Referenced authoritative (1) source is not found” in the sandbox. Additionally, when I attempt to preview the mapping for some users, I receive the following error: "{“detailCode”:“400.1.404 Referenced object not found”,“trackingId”:“25e862334b91449ba3f786700e3d90c1”,“messages”:[{“locale”:“en-US”,“localeOrigin”:“DEFAULT”,“text”:“Referenced Authoritative Source "{1}" was not found.”}],“causes”:} " I have only started encountering this error in the past few days. Thanks, ---
**Author:** ![jade-townsend](https://avatars.discourse-cdn.com/v4/letter/j/f14d63/32.png) [@jade-townsend](https://developer.sailpoint.com/discuss/u/jade-townsend)\ **Post date:** [October 1, 2024, 10:36am UTC](https://developer.sailpoint.com/discuss/t/identity-profile-referenced-authoritative-source-is-not-found/83432/2 "2024-10-01T10:36:44Z")
Hi there, does the source you are referencing still exist? ---
**Author:** ![ragavi](https://avatars.discourse-cdn.com/v4/letter/r/df705f/32.png) [@ragavi](https://developer.sailpoint.com/discuss/u/ragavi)\ **Post date:** [October 1, 2024, 12:04pm UTC](https://developer.sailpoint.com/discuss/t/identity-profile-referenced-authoritative-source-is-not-found/83432/3 "2024-10-01T12:04:56Z")
Hi Jade, Yes the source still exist ---
**Author:** ![rohit\_wekhande](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/rohit_wekhande/32/28501_2.png) [@rohit\_wekhande](https://developer.sailpoint.com/discuss/u/rohit_wekhande)\ **Post date:** [October 1, 2024, 12:15pm UTC](https://developer.sailpoint.com/discuss/t/identity-profile-referenced-authoritative-source-is-not-found/83432/4 "2024-10-01T12:15:18Z")
Hello, Can you check from Postman or Visual Studio, how the JSON looks for respective authoritative source? Also, check whether in the identity profile, the source name is referred correctly? Check this using POSTMAN or Visual Code Plugin of ISC. Regards, Rohit Wekhande. ---
**Author:** ![ragavi](https://avatars.discourse-cdn.com/v4/letter/r/df705f/32.png) [@ragavi](https://developer.sailpoint.com/discuss/u/ragavi)\ **Post date:** [October 1, 2024, 12:30pm UTC](https://developer.sailpoint.com/discuss/t/identity-profile-referenced-authoritative-source-is-not-found/83432/5 "2024-10-01T12:30:06Z")
Hello, I used Postman and all looks good, the source ID and Name are the same. This error doesn’t pop up for other identity profiles, only for this one. ---
**Author:** ![rohit\_wekhande](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/rohit_wekhande/32/28501_2.png) [@rohit\_wekhande](https://developer.sailpoint.com/discuss/u/rohit_wekhande)\ **Post date:** [October 1, 2024, 12:37pm UTC](https://developer.sailpoint.com/discuss/t/identity-profile-referenced-authoritative-source-is-not-found/83432/6 "2024-10-01T12:37:41Z")
It might be the case that during the respective identity profile creation, there could be have some issues with ISC (may be network/latency) due to which the identity profile configurations might have not have been saved properly. By any chance, did you create any other identity profile after creating the one which is throwing you the exception? If yes, are you facing same kind of an issue there as well? ---
**Author:** ![MeKhalbi](https://avatars.discourse-cdn.com/v4/letter/m/2acd7d/32.png) [@MeKhalbi](https://developer.sailpoint.com/discuss/u/MeKhalbi)\ **Post date:** [October 1, 2024, 12:41pm UTC](https://developer.sailpoint.com/discuss/t/identity-profile-referenced-authoritative-source-is-not-found/83432/7 "2024-10-01T12:41:05Z")
Has the source name been changed by any chance ? if yes, this might have caused the issue. ---
**Author:** ![ragavi](https://avatars.discourse-cdn.com/v4/letter/r/df705f/32.png) [@ragavi](https://developer.sailpoint.com/discuss/u/ragavi)\ **Post date:** [October 1, 2024, 12:43pm UTC](https://developer.sailpoint.com/discuss/t/identity-profile-referenced-authoritative-source-is-not-found/83432/8 "2024-10-01T12:43:58Z")
The identity profile exists for more than 1 year and we never touched it before ---
**Author:** ![ragavi](https://avatars.discourse-cdn.com/v4/letter/r/df705f/32.png) [@ragavi](https://developer.sailpoint.com/discuss/u/ragavi)\ **Post date:** [October 1, 2024, 12:44pm UTC](https://developer.sailpoint.com/discuss/t/identity-profile-referenced-authoritative-source-is-not-found/83432/9 "2024-10-01T12:44:30Z")
No the name has not been changed ---
**Author:** ![gourab](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/gourab/32/18650_2.png) [@gourab](https://developer.sailpoint.com/discuss/u/gourab)\ **Post date:** [October 1, 2024, 12:59pm UTC](https://developer.sailpoint.com/discuss/t/identity-profile-referenced-authoritative-source-is-not-found/83432/10 "2024-10-01T12:59:00Z")
HI @ragavi , As you mentioned, the ID profile has not been altered and the name remains unchanged. I suggest opening a support ticket if the issue persists. ---
**Author:** ![jade-townsend](https://avatars.discourse-cdn.com/v4/letter/j/f14d63/32.png) [@jade-townsend](https://developer.sailpoint.com/discuss/u/jade-townsend)\ **Post date:** [October 1, 2024, 1:59pm UTC](https://developer.sailpoint.com/discuss/t/identity-profile-referenced-authoritative-source-is-not-found/83432/11 "2024-10-01T13:59:20Z")
Thanks, are there any transforms that could be causing an issue? ---
**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\ **Post date:** [November 30, 2024, 2:00pm UTC](https://developer.sailpoint.com/discuss/t/identity-profile-referenced-authoritative-source-is-not-found/83432/12 "2024-11-30T14:00:15Z")
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