# Identity Event does not generate TaskResult

**URL:** <https://developer.sailpoint.com/discuss/t/identity-event-does-not-generate-taskresult/195297>\
**Category:** IIQ Discussion and Questions\
**Tags:** workflows, lifecycle-management, tasks, identityiq\
**Created:** [February 6, 2026, 4:58pm UTC](https://developer.sailpoint.com/discuss/t/identity-event-does-not-generate-taskresult/195297 "2026-02-06T16:58:39Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![leo\_22](https://avatars.discourse-cdn.com/v4/letter/l/a183cd/32.png) [@leo\_22](https://developer.sailpoint.com/discuss/u/leo_22)\
**Post date:** [February 6, 2026, 4:58pm UTC](https://developer.sailpoint.com/discuss/t/identity-event-does-not-generate-taskresult/195297/1 "2026-02-06T16:58:39Z")

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## Which IIQ version are you inquiring about?

_8.4_

## Please share any images or screenshots, if relevant.

Workflow

 ![Screenshot 2026-02-06 135737](https://global.discourse-cdn.com/sailpoint/original/3X/c/c/ccf9a4da727eb6f2f8ff45726e96431ee36fad32.png)

Tasks

 ![Screenshot 2026-02-06 134822](https://global.discourse-cdn.com/sailpoint/original/3X/d/4/d4651f66f1ca8651839b5df8e9ba44cb4cbf510b.png)

Identity Events

 ![Screenshot 2026-02-06 134759](https://global.discourse-cdn.com/sailpoint/original/3X/3/2/321177c7de212ccb0fd749d9b360b14943488817.png)

## Share all details about your problem, including any error messages you may have received.

When the _lifecycleEvent_ was triggered, no _taskResult_ was generated for this lifecycle. I attempted to use LCM through _Manage Identity_ and also executed _Task Identity Refresh_.

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<div class="post-metadata">

**Author:** ![neel193](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/neel193/32/34038_2.png) [@neel193](https://developer.sailpoint.com/discuss/u/neel193)\
**Post date:** [February 6, 2026, 5:57pm UTC](https://developer.sailpoint.com/discuss/t/identity-event-does-not-generate-taskresult/195297/2 "2026-02-06T17:57:47Z")

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@leo_22 Have you tried searching with just the event name?

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<div class="post-metadata">

**Author:** ![leo\_22](https://avatars.discourse-cdn.com/v4/letter/l/a183cd/32.png) [@leo\_22](https://developer.sailpoint.com/discuss/u/leo_22)\
**Post date:** [February 6, 2026, 6:20pm UTC](https://developer.sailpoint.com/discuss/t/identity-event-does-not-generate-taskresult/195297/3 "2026-02-06T18:20:44Z")

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Yes, I tried searching by the start and end dates, but no _taskResult_ was found at the same time the identity event was triggered.

 ![Screenshot 2026-02-06 151959](https://global.discourse-cdn.com/sailpoint/original/3X/9/1/916b76e4b8d8742ce051b9aa81d0d031086bc671.png)

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<div class="post-metadata">

**Author:** ![paul\_hilchey](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/paul_hilchey/32/24080_2.png) [@paul\_hilchey](https://developer.sailpoint.com/discuss/u/paul_hilchey)\
**Post date:** [February 6, 2026, 7:07pm UTC](https://developer.sailpoint.com/discuss/t/identity-event-does-not-generate-taskresult/195297/4 "2026-02-06T19:07:25Z")

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Hi @leo_22 is the workflow setting the “resultExpiration”? If so, then the task result could be deleted quickly or even immediately depending on the setting.

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<div class="post-metadata">

**Author:** ![leo\_22](https://avatars.discourse-cdn.com/v4/letter/l/a183cd/32.png) [@leo\_22](https://developer.sailpoint.com/discuss/u/leo_22)\
**Post date:** [February 6, 2026, 7:27pm UTC](https://developer.sailpoint.com/discuss/t/identity-event-does-not-generate-taskresult/195297/5 "2026-02-06T19:27:27Z")

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> [@paul\_hilchey](#):
>
> resultExpiration

Hi @paul_hilchey If I understand correctly, “resultExpiration\*”\* should be a variable within the workflow. However, this variable does not exist in the current workflow configuration

 ![Screenshot 2026-02-06 162319](https://global.discourse-cdn.com/sailpoint/original/3X/b/9/b94226eaebd53b3b59f0920041cdd70d07d0ef67.png)

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<div class="post-metadata">

**Author:** ![mkumariaas](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/mkumariaas/32/40387_2.png) [@mkumariaas](https://developer.sailpoint.com/discuss/u/mkumariaas)\
**Post date:** [February 7, 2026, 1:39pm UTC](https://developer.sailpoint.com/discuss/t/identity-event-does-not-generate-taskresult/195297/6 "2026-02-07T13:39:20Z")

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you can check some workaround;-

1. Check if lifecycle even is trigger and calling in Backgroup,

2. for one time put wait after lets say some steps and then check task result will be created.

3. Set end steps name properly i found issue when i used stop rather end or something once.

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<div class="post-metadata">

**Author:** ![r\_pragati](https://avatars.discourse-cdn.com/v4/letter/r/41988e/32.png) [@r\_pragati](https://developer.sailpoint.com/discuss/u/r_pragati)\
**Post date:** [February 7, 2026, 7:12pm UTC](https://developer.sailpoint.com/discuss/t/identity-event-does-not-generate-taskresult/195297/7 "2026-02-07T19:12:53Z")

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Has the LCM event completed successfully? I have observed this issue when LCM event fails before SailPoint creating task result.

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<div class="post-metadata">

**Author:** ![paul\_hilchey](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/paul_hilchey/32/24080_2.png) [@paul\_hilchey](https://developer.sailpoint.com/discuss/u/paul_hilchey)\
**Post date:** [February 7, 2026, 8:00pm UTC](https://developer.sailpoint.com/discuss/t/identity-event-does-not-generate-taskresult/195297/8 "2026-02-07T20:00:23Z")

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Are there any errors in the logs?

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<div class="post-metadata">

**Author:** ![Peddapolu](https://avatars.discourse-cdn.com/v4/letter/p/b38774/32.png) [@Peddapolu](https://developer.sailpoint.com/discuss/u/Peddapolu)\
**Post date:** [February 8, 2026, 6:01am UTC](https://developer.sailpoint.com/discuss/t/identity-event-does-not-generate-taskresult/195297/9 "2026-02-08T06:01:17Z")

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Hi @leo_22 Lifecycle event-triggered workflows will not show the workflow name separately in the task results. It will show as a trigger event name: identity name. You can look into the lifecycle event name, inside that task, you can find which step is causing the issue or has completed the process.

![image](https://global.discourse-cdn.com/sailpoint/optimized/3X/5/0/50ae8cb5d4a1d27d815f77e9981d0e8fc0952fec_2_690x26.png)

I hope it will be helpful.

Thanks,

PVR.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [April 9, 2026, 6:01am UTC](https://developer.sailpoint.com/discuss/t/identity-event-does-not-generate-taskresult/195297/10 "2026-04-09T06:01:32Z")

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