# How we can generate the ticket to diasble a delimited source attached to service desk integration in ISC **URL:** \ **Category:** SHF Discussion and Questions\ **Tags:** sailpoint-identity-security\ **Created:** [February 16, 2026, 8:32am UTC](https://developer.sailpoint.com/discuss/t/how-we-can-generate-the-ticket-to-diasble-a-delimited-source-attached-to-service-desk-integration-in-isc/196230 "2026-02-16T08:32:21Z")\ **Posts on this page:** 1\ **Showing post:** 8
**Author:** ![BGIAM](https://avatars.discourse-cdn.com/v4/letter/b/cab0a1/32.png) [@BGIAM](https://developer.sailpoint.com/discuss/u/BGIAM)\ **Post date:** [February 23, 2026, 3:50am UTC](https://developer.sailpoint.com/discuss/t/how-we-can-generate-the-ticket-to-diasble-a-delimited-source-attached-to-service-desk-integration-in-isc/196230/8 "2026-02-23T03:50:49Z")
Alternatively, you may use the workflow HTTP request with the “Identity Lifecycle State Change Processed” trigger. > [@Managing Service Now Tickets in Workflows](https://developer.sailpoint.com/discuss/t/managing-service-now-tickets-in-workflows/14420): > > Managing ServiceNow Tickets with IdentityNow Workflows This [workflow](https://documentation.sailpoint.com/saas/help/workflows/workflow-basics.html) will help you create and manage ServiceNow tickets to address the requirements related to onboarding and off boarding users in IdentityNow (IDN). It can interact with not only ServiceNow but any other ticketing tool, as long as it supports working with REST APIs. This workflow is not a replacement but an alternative to using the standard [IDN ServiceNow Service Desk Integration](https://documentation.sailpoint.com/connectors/servicenow/sdim/help/integrating_servicenow_sdim/intro.html) for handling provisioning actions for… --- _[View the full topic](https://developer.sailpoint.com/discuss/t/how-we-can-generate-the-ticket-to-diasble-a-delimited-source-attached-to-service-desk-integration-in-isc/196230)._