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How to disable DocuSign account

Identity Security Cloud (ISC) ISC Discussion and Questions

identity-security-cloud

Chaithu9110 (CHAITHANYA M) July 14, 2025, 4:27pm 2

Hi pradeep

Implementing Leaver Use Case for DocuSign Using SailPoint IdentityNow Workflow ISC Community Knowledge Base

Implementing Leaver Use Case for DocuSign Using SailPoint IdentityNow Workflow Overview While working on a client implementation using the DocuSign eSignature Direct Connector in SailPoint IdentityNow, I successfully configured Joiner and Mover use cases. However, I encountered a limitation: Leaver functionality is not natively supported, as the connector lacks an option to disable user accounts. To meet the client’s requirement of closing user accounts during the Leaver process, I collaborated…

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