# How to create manual work items in SailPoint ISC **URL:** \ **Category:** SHF Discussion and Questions\ **Tags:** sailpoint-identity-security\ **Created:** [May 27, 2025, 9:09am UTC](https://developer.sailpoint.com/discuss/t/how-to-create-manual-work-items-in-sailpoint-isc/138505 "2025-05-27T09:09:06Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![rvemula](https://avatars.discourse-cdn.com/v4/letter/r/3e96dc/32.png) [@rvemula](https://developer.sailpoint.com/discuss/u/rvemula)\ **Post date:** [May 27, 2025, 9:09am UTC](https://developer.sailpoint.com/discuss/t/how-to-create-manual-work-items-in-sailpoint-isc/138505/1 "2025-05-27T09:09:06Z")
Source type: Disconnected / Delimited file **Certification** 1. A certification campaign for the application owner is initiated quarterly or bi-annually based on the latest imported CSV file. 2. When access is marked for revocation, a work item is automatically generated and assigned to IAM Support Team to track and execute the revocation. **Work Items** 1. Work Item for revocation of access is created and assigned to IAM support team by ISC under the following conditions: 2. Leaver events such as user termination. 3. Revocation decisions made during certification. 4. Manual access revocation requests. 5. Work items are also created when a user submits a request for: 6. New account creation, or Modification of an existing account for the application. Any pointers on above, how to implement in SailPoint Identity Security Cloud. ---
**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\ **Post date:** [July 26, 2025, 9:09am UTC](https://developer.sailpoint.com/discuss/t/how-to-create-manual-work-items-in-sailpoint-isc/138505/2 "2025-07-26T09:09:39Z")
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