# How are forms triggered in IdentityNow ? When does a form appears to a user?

**URL:** <https://developer.sailpoint.com/discuss/t/how-are-forms-triggered-in-identitynow-when-does-a-form-appears-to-a-user/23611>\
**Category:** SHF Discussion and Questions\
**Tags:** forms, identity-security-cloud\
**Created:** [January 3, 2024, 4:19pm UTC](https://developer.sailpoint.com/discuss/t/how-are-forms-triggered-in-identitynow-when-does-a-form-appears-to-a-user/23611 "2024-01-03T16:19:56Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![tanaychouhan1](https://avatars.discourse-cdn.com/v4/letter/t/cab0a1/32.png) [@tanaychouhan1](https://developer.sailpoint.com/discuss/u/tanaychouhan1)\
**Post date:** [January 3, 2024, 4:19pm UTC](https://developer.sailpoint.com/discuss/t/how-are-forms-triggered-in-identitynow-when-does-a-form-appears-to-a-user/23611/1 "2024-01-03T16:19:56Z")

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How are forms triggered in IdentityNow ? When does a form appears to a user ?

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**Author:** ![Sivakrishna1993](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/sivakrishna1993/32/25424_2.png) [@Sivakrishna1993](https://developer.sailpoint.com/discuss/u/Sivakrishna1993)\
**Post date:** [January 3, 2024, 7:48pm UTC](https://developer.sailpoint.com/discuss/t/how-are-forms-triggered-in-identitynow-when-does-a-form-appears-to-a-user/23611/2 "2024-01-03T19:48:50Z")

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Hi Thanai,

You have to use workflows to trigger the forms.

Please refer below documentation

> **[Triggers - SailPoint Identity Services](https://documentation.sailpoint.com/saas/help/workflows/workflow-triggers.html)**
>
> SailPoint Identity Services Documentation

Thanks,  
Siva.K

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**Author:** ![ts\_fpatterson](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/ts_fpatterson/32/26704_2.png) [@ts\_fpatterson](https://developer.sailpoint.com/discuss/u/ts_fpatterson)\
**Post date:** [February 6, 2024, 3:55am UTC](https://developer.sailpoint.com/discuss/t/how-are-forms-triggered-in-identitynow-when-does-a-form-appears-to-a-user/23611/3 "2024-02-06T03:55:33Z")

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Let’s say that a given department is entitled to an iPad. That department can elect to fulfill the iPad request but don’t want the request to come through if someone already has their own iPad or doesn’t want one, or the manager chooses who gets the access. Meaning HR based data wouldn’t trigger the request to kick off the workflow because even they may be in a department or have a job code that would entitle them, a manager would be the one to initiate the request.

Manager sees the need ==\> Manager needs form to fill out to submit access, how do you manually trigger the access?

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [April 6, 2024, 3:55am UTC](https://developer.sailpoint.com/discuss/t/how-are-forms-triggered-in-identitynow-when-does-a-form-appears-to-a-user/23611/4 "2024-04-06T03:55:38Z")

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