# Have you run into access requests not showing up upon a request made through the UI/APIs/Custom UIs?

**URL:** <https://developer.sailpoint.com/discuss/t/have-you-run-into-access-requests-not-showing-up-upon-a-request-made-through-the-ui-apis-custom-uis/186312>\
**Category:** SHF Discussion and Questions\
**Tags:** sources, jdbc-connector, apis, access-requests, identity-security-cloud\
**Created:** [October 24, 2025, 1:12pm UTC](https://developer.sailpoint.com/discuss/t/have-you-run-into-access-requests-not-showing-up-upon-a-request-made-through-the-ui-apis-custom-uis/186312 "2025-10-24T13:12:23Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![sushantkulkarni](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/sushantkulkarni/32/35213_2.png) [@sushantkulkarni](https://developer.sailpoint.com/discuss/u/sushantkulkarni)\
**Post date:** [October 24, 2025, 1:12pm UTC](https://developer.sailpoint.com/discuss/t/have-you-run-into-access-requests-not-showing-up-upon-a-request-made-through-the-ui-apis-custom-uis/186312/1 "2025-10-24T13:12:23Z")

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I recently ran into an issue where I created a new JDBC source, set it up with queries, provisioning rules, schema, create policy and aggregations. The usual stuff.

Upon marking entitlements requestable post aggregation, I tried to request access to it via the request center and through the APIs (via a custom-built UI).

In both cases, I saw that the API response to access request submission returned 202 Accepted, and in the response I could see the generated Access Request ID.

However, when I go into the dashboard to find this newly generated access request, it was nowhere to be found. Super weird. I don’t know why this happened.

I tried recreating the source from scratch, no luck. Tried it on a different tenant of the same customer, but no luck there too.

Have you faced this? If yes, have you resolved it? How? Would love to get your thoughts on this.

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**Author:** ![pradeep1602](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/pradeep1602/32/30858_2.png) [@pradeep1602](https://developer.sailpoint.com/discuss/u/pradeep1602)\
**Post date:** [October 24, 2025, 1:23pm UTC](https://developer.sailpoint.com/discuss/t/have-you-run-into-access-requests-not-showing-up-upon-a-request-made-through-the-ui-apis-custom-uis/186312/2 "2025-10-24T13:23:06Z")

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That is not usual, try reaching out to Sailpoint support.

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**Author:** ![sushantkulkarni](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/sushantkulkarni/32/35213_2.png) [@sushantkulkarni](https://developer.sailpoint.com/discuss/u/sushantkulkarni)\
**Post date:** [October 24, 2025, 1:26pm UTC](https://developer.sailpoint.com/discuss/t/have-you-run-into-access-requests-not-showing-up-upon-a-request-made-through-the-ui-apis-custom-uis/186312/3 "2025-10-24T13:26:38Z")

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Already a ticket open with support, but thanks for the suggestion.

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [December 23, 2025, 1:27pm UTC](https://developer.sailpoint.com/discuss/t/have-you-run-into-access-requests-not-showing-up-upon-a-request-made-through-the-ui-apis-custom-uis/186312/4 "2025-12-23T13:27:04Z")

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