# Guidewire Claimcenter OOTB connector errors out

**URL:** <https://developer.sailpoint.com/discuss/t/guidewire-claimcenter-ootb-connector-errors-out/91899>\
**Category:** SHF Discussion and Questions\
**Tags:** sailpoint-identity-security, connectors\
**Created:** [December 5, 2024, 5:42pm UTC](https://developer.sailpoint.com/discuss/t/guidewire-claimcenter-ootb-connector-errors-out/91899 "2024-12-05T17:42:47Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![nileshnikalje](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/nileshnikalje/32/24406_2.png) [@nileshnikalje](https://developer.sailpoint.com/discuss/u/nileshnikalje)\
**Post date:** [December 5, 2024, 5:42pm UTC](https://developer.sailpoint.com/discuss/t/guidewire-claimcenter-ootb-connector-errors-out/91899/1 "2024-12-05T17:42:47Z")

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I am configuring Guidewire claimcenter connector with base url, token user, and client credentials grant. The test connection fails. The request works from Postman. I tried to create a HTTP request in a workflow with OAUTH2 client credentials. The workflow HTTP request works fine. But the OOTB connector test connection fails.

 ![image](https://global.discourse-cdn.com/sailpoint/original/3X/c/a/caeff2dcddf111ad400f7d0ad6e5cf258c16a821.png)

 ![image](https://global.discourse-cdn.com/sailpoint/original/3X/6/5/65a17d98c230adfbb340501f2bff1bb1cc96a597.png)

The url works with postman.  
Also the same credential works for the url in the http action of workflow.

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**Author:** ![nileshnikalje](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/nileshnikalje/32/24406_2.png) [@nileshnikalje](https://developer.sailpoint.com/discuss/u/nileshnikalje)\
**Post date:** [December 8, 2024, 6:02am UTC](https://developer.sailpoint.com/discuss/t/guidewire-claimcenter-ootb-connector-errors-out/91899/2 "2024-12-08T06:02:38Z")

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This errors out with the SAAS connector but works with the non-SAAS connector. The non-SAAS connector works fine.

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [February 6, 2025, 6:02am UTC](https://developer.sailpoint.com/discuss/t/guidewire-claimcenter-ootb-connector-errors-out/91899/3 "2025-02-06T06:02:48Z")

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