# Error in rights

**URL:** <https://developer.sailpoint.com/discuss/t/error-in-rights/56396>\
**Category:** SHF Discussion and Questions\
**Tags:** access-profiles, sources, sailpoint-identity-security\
**Created:** [May 13, 2024, 10:45pm UTC](https://developer.sailpoint.com/discuss/t/error-in-rights/56396 "2024-05-13T22:45:28Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![kaiolima](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/kaiolima/32/7226_2.png) [@kaiolima](https://developer.sailpoint.com/discuss/u/kaiolima)\
**Post date:** [May 13, 2024, 10:45pm UTC](https://developer.sailpoint.com/discuss/t/error-in-rights/56396/1 "2024-05-13T22:45:28Z")

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I have a problem where the rights are not appearing in a certain source, and no account for that source, what could it be?

 ![Captura de tela 2024-05-13 194216](https://global.discourse-cdn.com/sailpoint/original/2X/4/4dc3132f8d2cfbe0f093c0fb47afbfed212d8826.png)

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**Author:** ![vkashat](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/vkashat/32/9721_2.png) [@vkashat](https://developer.sailpoint.com/discuss/u/vkashat)\
**Post date:** [May 14, 2024, 1:37am UTC](https://developer.sailpoint.com/discuss/t/error-in-rights/56396/2 "2024-05-14T01:37:18Z")

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Hi @kaiolima

I think more details would help here, what kind of source is this? Have you run an aggregation successfully?

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**Author:** ![naveenkarthikkrk](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/naveenkarthikkrk/32/11531_2.png) [@naveenkarthikkrk](https://developer.sailpoint.com/discuss/u/naveenkarthikkrk)\
**Post date:** [May 14, 2024, 3:44am UTC](https://developer.sailpoint.com/discuss/t/error-in-rights/56396/3 "2024-05-14T03:44:15Z")

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Hi @kaiolima  
I think no entitlement is assigned to the user for that particular source,Can you specify the source name.

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**Author:** ![baoussounda](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/baoussounda/32/13095_2.png) [@baoussounda](https://developer.sailpoint.com/discuss/u/baoussounda)\
**Post date:** [May 14, 2024, 7:09am UTC](https://developer.sailpoint.com/discuss/t/error-in-rights/56396/4 "2024-05-14T07:09:23Z")

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Hi @kaiolima,  
it’s normal, in your screenshot **“Attributes section”** we can’t see any attribute that contain rights.

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<div class="post-metadata">

**Author:** ![baoussounda](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/baoussounda/32/13095_2.png) [@baoussounda](https://developer.sailpoint.com/discuss/u/baoussounda)\
**Post date:** [May 14, 2024, 7:10am UTC](https://developer.sailpoint.com/discuss/t/error-in-rights/56396/5 "2024-05-14T07:10:45Z")

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Do you have in your account schema any attribute types **group** and **Entitlement**

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<div class="post-metadata">

**Author:** ![kaiolima](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/kaiolima/32/7226_2.png) [@kaiolima](https://developer.sailpoint.com/discuss/u/kaiolima)\
**Post date:** [May 14, 2024, 12:33pm UTC](https://developer.sailpoint.com/discuss/t/error-in-rights/56396/6 "2024-05-14T12:33:09Z")

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It is a web services type font

Could it be that the API on the Source side has changed?  
And I ran the aggregation successfully.

 ![3](https://global.discourse-cdn.com/sailpoint/original/2X/3/363e389846ef8554a9929680905cc210ebbb424e.png)  
 ![4](https://global.discourse-cdn.com/sailpoint/original/2X/3/3b4aa0ba170125fa234d6cb957626b722910eff5.png)

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<div class="post-metadata">

**Author:** ![baoussounda](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/baoussounda/32/13095_2.png) [@baoussounda](https://developer.sailpoint.com/discuss/u/baoussounda)\
**Post date:** [May 14, 2024, 12:39pm UTC](https://developer.sailpoint.com/discuss/t/error-in-rights/56396/7 "2024-05-14T12:39:06Z")

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in your account schema wich attributes represente entitlement ?

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<div class="post-metadata">

**Author:** ![kaiolima](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/kaiolima/32/7226_2.png) [@kaiolima](https://developer.sailpoint.com/discuss/u/kaiolima)\
**Post date:** [May 14, 2024, 12:41pm UTC](https://developer.sailpoint.com/discuss/t/error-in-rights/56396/8 "2024-05-14T12:41:46Z")

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These are the profiles

 ![4](https://global.discourse-cdn.com/sailpoint/original/2X/b/bd796722ef541a140e0124f2108899adc92f7d44.png)

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<div class="post-metadata">

**Author:** ![baoussounda](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/baoussounda/32/13095_2.png) [@baoussounda](https://developer.sailpoint.com/discuss/u/baoussounda)\
**Post date:** [May 14, 2024, 12:44pm UTC](https://developer.sailpoint.com/discuss/t/error-in-rights/56396/9 "2024-05-14T12:44:37Z")

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@kaiolima Your “perfits” attributes must be type “Medecina Direta” and no group.

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<div class="post-metadata">

**Author:** ![kaiolima](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/kaiolima/32/7226_2.png) [@kaiolima](https://developer.sailpoint.com/discuss/u/kaiolima)\
**Post date:** [May 14, 2024, 12:47pm UTC](https://developer.sailpoint.com/discuss/t/error-in-rights/56396/11 "2024-05-14T12:47:46Z")

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This attribute is not filled in, which is why the rights are not appearing, correct?

They were appearing and stopped appearing, is it possible to change the API on the Medicina Direta side??

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<div class="post-metadata">

**Author:** ![baoussounda](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/baoussounda/32/13095_2.png) [@baoussounda](https://developer.sailpoint.com/discuss/u/baoussounda)\
**Post date:** [May 14, 2024, 12:53pm UTC](https://developer.sailpoint.com/discuss/t/error-in-rights/56396/12 "2024-05-14T12:53:10Z")

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Yes because ISC identify this rights based on this attributes that you are tag entitlement.  
Is not filled for all users ?  
This attribute is not filled in, which is why the rights are not appearing, correct?

 ![image](https://global.discourse-cdn.com/sailpoint/original/2X/0/07ab4bcc1fffda50057f9a8dd368db52eebdb83e.png)

You can change this attribute type from group to MEDECINA directa type

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<div class="post-metadata">

**Author:** ![kaiolima](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/kaiolima/32/7226_2.png) [@kaiolima](https://developer.sailpoint.com/discuss/u/kaiolima)\
**Post date:** [May 14, 2024, 12:55pm UTC](https://developer.sailpoint.com/discuss/t/error-in-rights/56396/13 "2024-05-14T12:55:05Z")

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This is not populated for all users

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<div class="post-metadata">

**Author:** ![baoussounda](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/baoussounda/32/13095_2.png) [@baoussounda](https://developer.sailpoint.com/discuss/u/baoussounda)\
**Post date:** [May 14, 2024, 12:55pm UTC](https://developer.sailpoint.com/discuss/t/error-in-rights/56396/14 "2024-05-14T12:55:43Z")

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![image](https://global.discourse-cdn.com/sailpoint/original/2X/0/07ab4bcc1fffda50057f9a8dd368db52eebdb83e.png)

You can change this attribute type from group to MEDECINA directa type

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<div class="post-metadata">

**Author:** ![baoussounda](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/baoussounda/32/13095_2.png) [@baoussounda](https://developer.sailpoint.com/discuss/u/baoussounda)\
**Post date:** [May 14, 2024, 12:56pm UTC](https://developer.sailpoint.com/discuss/t/error-in-rights/56396/15 "2024-05-14T12:56:20Z")

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And looking for users who have this attribute filled, rights must be appears.

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<div class="post-metadata">

**Author:** ![kaiolima](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/kaiolima/32/7226_2.png) [@kaiolima](https://developer.sailpoint.com/discuss/u/kaiolima)\
**Post date:** [May 14, 2024, 12:58pm UTC](https://developer.sailpoint.com/discuss/t/error-in-rights/56396/16 "2024-05-14T12:58:19Z")

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I understand, but normally when this field is no longer filled in, would it be due to some change that Medicina Direta made on their side?

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<div class="post-metadata">

**Author:** ![baoussounda](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/baoussounda/32/13095_2.png) [@baoussounda](https://developer.sailpoint.com/discuss/u/baoussounda)\
**Post date:** [May 14, 2024, 1:00pm UTC](https://developer.sailpoint.com/discuss/t/error-in-rights/56396/17 "2024-05-14T13:00:21Z")

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if it was filled previously and not now that effectively mean they do modifcation in their side. For test you can verify for one user who have this attribute filled and verify rights must be appear.

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<div class="post-metadata">

**Author:** ![kaiolima](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/kaiolima/32/7226_2.png) [@kaiolima](https://developer.sailpoint.com/discuss/u/kaiolima)\
**Post date:** [May 14, 2024, 1:10pm UTC](https://developer.sailpoint.com/discuss/t/error-in-rights/56396/18 "2024-05-14T13:10:38Z")

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I ended up in SB and the profiles are filled and the rights are appearing.

 ![6](https://global.discourse-cdn.com/sailpoint/original/2X/f/fa9c2e3ee6c55973e30e6d78aa2a306621b5682b.png)

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<div class="post-metadata">

**Author:** ![baoussounda](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/baoussounda/32/13095_2.png) [@baoussounda](https://developer.sailpoint.com/discuss/u/baoussounda)\
**Post date:** [May 14, 2024, 1:13pm UTC](https://developer.sailpoint.com/discuss/t/error-in-rights/56396/19 "2024-05-14T13:13:26Z")

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Good.

You can see with application owner why this attributes are not filled. They can verify in their side.

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<div class="post-metadata">

**Author:** ![kaiolima](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/kaiolima/32/7226_2.png) [@kaiolima](https://developer.sailpoint.com/discuss/u/kaiolima)\
**Post date:** [May 14, 2024, 1:39pm UTC](https://developer.sailpoint.com/discuss/t/error-in-rights/56396/20 "2024-05-14T13:39:45Z")

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I didn’t really understand what kind of modification I could make

 ![77](https://global.discourse-cdn.com/sailpoint/original/2X/d/d109bc6b6b39a30924640b18205d8fb0b6d1978a.png)

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<div class="post-metadata">

**Author:** ![baoussounda](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/baoussounda/32/13095_2.png) [@baoussounda](https://developer.sailpoint.com/discuss/u/baoussounda)\
**Post date:** [May 14, 2024, 1:48pm UTC](https://developer.sailpoint.com/discuss/t/error-in-rights/56396/21 "2024-05-14T13:48:11Z")

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I thinks it’s good.

I thought you created another type of entitlement schema called Medicina direta but that’s instead the name of your account schema.

So no modifications to be made.

Just review with application owners if the perfis attribute is populated on their side.

[Next page](https://developer.sailpoint.com/discuss/t/error-in-rights/56396.md?page=2)
