Description
Workflows is excited to announce the addition of CC and BCC fields to the Send Email action. Until now, recipient routing has been limited to Recipient Email Addresses with no CC or BCC, so reaching additional audiences with the same message often meant multiple Send Email steps or duplicate templates.
Send Email now supports To / CC / BCC in one action: primary recipients in Recipient Email Addresses, plus optional CC and BCC.
What You Need to Know
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Existing workflows keep working. Send Email steps you already configured are not modified automatically. They continue to send as they do today until you edit them.
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CC and BCC are optional fields and each field allows up to 10 recipients.
Problem
Send Email lets you define who receives the message only through Recipient Email Addresses with no CC or BCC. When more people or mailboxes need the same email (same content), teams often use multiple Send Email steps or separate templates — for example copying a line manager while emailing an employee, or adding a shared mailbox without listing it as the primary recipient.
Solution
Sending behaves like a standard email:
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To — Recipient Email Addresses (required): primary recipients; same role as before.
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CC — optional; recipients who receive the message and are visible to others on the mail (standard CC behavior).
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BCC — optional; recipients who receive the message without being visible to To or CC recipients (standard BCC behavior).
Who is affected?
Workflows Users.
Action Recommended: Review and adopt CC/BCC when it simplifies workflows that today use multiple Send Email actions for the same notification.
Important dates
Sandbox availability: - Jun 8, 2026
Production: Jun 15, 2026 - Jul 6, 2026