# Email Template Modification **URL:** \ **Category:** SHF Discussion and Questions\ **Tags:** email-templates, certifications, sailpoint-identity-security\ **Created:** [August 22, 2025, 7:28am UTC](https://developer.sailpoint.com/discuss/t/email-template-modification/172062 "2025-08-22T07:28:31Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![princes](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/princes/32/29558_2.png) [@princes](https://developer.sailpoint.com/discuss/u/princes)\ **Post date:** [August 22, 2025, 7:28am UTC](https://developer.sailpoint.com/discuss/t/email-template-modification/172062/1 "2025-08-22T07:28:31Z")
We are currently customizing our email template for certification reassignment in SailPoint ISC. At the moment, the variable requesterName displays the name of the identity requesting the reassignment. However, we would like to replace this with a variable that shows the certification owner’s name instead. I need help on this ---
**Author:** ![rohit\_wekhande](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/rohit_wekhande/32/28501_2.png) [@rohit\_wekhande](https://developer.sailpoint.com/discuss/u/rohit_wekhande)\ **Post date:** [August 22, 2025, 12:23pm UTC](https://developer.sailpoint.com/discuss/t/email-template-modification/172062/2 "2025-08-22T12:23:33Z")
Hello, There are following Email Templates which gets triggered during Cert Campaign flow. Certification Email Template Certification Due Email Template Certification Reassignment Email Template All the above email templates are Version-1 email templates and as per documents following are the Global Variables it refers to. ![image](https://global.discourse-cdn.com/sailpoint/original/3X/d/0/d08ccfd08dddd010613e9d6ea8f3b741e9e316a8.png) You can try using variable ${ownerName} and check the output. I doubt that It will give you the output but try it out. Refer the below SailPoint ISC documentations. > **[Available Email Templates - SailPoint Identity Services](https://documentation.sailpoint.com/saas/help/common/emails/available_templates.html#version-1-templates)** > > SailPoint Identity Services Documentation Thank You, Regards, Rohit Wekhande ---
**Author:** ![suresh4iam](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/suresh4iam/32/29513_2.png) [@suresh4iam](https://developer.sailpoint.com/discuss/u/suresh4iam)\ **Post date:** [August 22, 2025, 12:27pm UTC](https://developer.sailpoint.com/discuss/t/email-template-modification/172062/3 "2025-08-22T12:27:30Z")
Hi @princes Please try either `${ownerName}` or `${certification.owner.name}` and see whether it works for you. ---
**Author:** ![princes](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/princes/32/29558_2.png) [@princes](https://developer.sailpoint.com/discuss/u/princes)\ **Post date:** [August 25, 2025, 7:36am UTC](https://developer.sailpoint.com/discuss/t/email-template-modification/172062/4 "2025-08-25T07:36:43Z")
Thanks for your response but non of the solutions are working for me. ---
**Author:** ![princes](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/princes/32/29558_2.png) [@princes](https://developer.sailpoint.com/discuss/u/princes)\ **Post date:** [August 25, 2025, 7:39am UTC](https://developer.sailpoint.com/discuss/t/email-template-modification/172062/5 "2025-08-25T07:39:18Z")
Hey Suresh, I have tried with both of the variables but unable to fetch values from backend. Getting the same variable name on email. ---
**Author:** ![rohit\_wekhande](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/rohit_wekhande/32/28501_2.png) [@rohit\_wekhande](https://developer.sailpoint.com/discuss/u/rohit_wekhande)\ **Post date:** [August 25, 2025, 8:03am UTC](https://developer.sailpoint.com/discuss/t/email-template-modification/172062/6 "2025-08-25T08:03:48Z")
Hello, As said above, these version 1 email templates and only below variables are supported. ![image](https://global.discourse-cdn.com/sailpoint/original/3X/d/0/d0711bed1279c3c0a1577a198a460f4483edc959.png) Regards, Rohit Wekhande, IDMWORKS. ---
**Author:** ![suresh4iam](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/suresh4iam/32/29513_2.png) [@suresh4iam](https://developer.sailpoint.com/discuss/u/suresh4iam)\ **Post date:** [August 25, 2025, 12:16pm UTC](https://developer.sailpoint.com/discuss/t/email-template-modification/172062/7 "2025-08-25T12:16:23Z")
As per the documentation, there are no other variable available for the cert reassignment template. ![image](https://global.discourse-cdn.com/sailpoint/original/3X/2/0/20dd46ca2da966f97bbc9bbfc182e63decf35f0e.png) I think this might be the current functionality of this email template since the initial assigned user was the original certifier when the reassignment requested, hence it gives you the requester name and same variable used in the template. I agree that it might confusing considering various stages of certification process and at this time you could submit the [idea](https://ideas.sailpoint.com/) to SailPoint to make it a configurable variable. ---
**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\ **Post date:** [October 24, 2025, 12:16pm UTC](https://developer.sailpoint.com/discuss/t/email-template-modification/172062/8 "2025-10-24T12:16:27Z")
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