# Email Notification Testing

**URL:** <https://developer.sailpoint.com/discuss/t/email-notification-testing/64049>\
**Category:** SHF Discussion and Questions\
**Tags:** sailpoint-identity-security\
**Created:** [June 7, 2024, 11:30am UTC](https://developer.sailpoint.com/discuss/t/email-notification-testing/64049 "2024-06-07T11:30:35Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![chandramohans27](https://avatars.discourse-cdn.com/v4/letter/c/82dd89/32.png) [@chandramohans27](https://developer.sailpoint.com/discuss/u/chandramohans27)\
**Post date:** [June 7, 2024, 11:30am UTC](https://developer.sailpoint.com/discuss/t/email-notification-testing/64049/1 "2024-06-07T11:30:35Z")

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Hi Team,

How to validate customized email notification sent from ISC. I have customization on CERTIFICATION REMINDERS

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**Author:** ![mpotti](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/mpotti/32/2916_2.png) [@mpotti](https://developer.sailpoint.com/discuss/u/mpotti)\
**Post date:** [June 7, 2024, 11:36am UTC](https://developer.sailpoint.com/discuss/t/email-notification-testing/64049/2 "2024-06-07T11:36:18Z")

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Their is an option that you can send all emails to a single person for testing.

To find this setting it is under Admin/Global/Email Templates/Settings.

 ![image](https://global.discourse-cdn.com/sailpoint/original/2X/f/f5f40e0f02612e6bf08359e120a901b3084dd003.png)

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**Author:** ![vguleria](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/vguleria/32/7884_2.png) [@vguleria](https://developer.sailpoint.com/discuss/u/vguleria)\
**Post date:** [June 7, 2024, 11:36am UTC](https://developer.sailpoint.com/discuss/t/email-notification-testing/64049/3 "2024-06-07T11:36:50Z")

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Hi @chandramohans27

ISC provides the possibility to send all the email notifications to default recipients from email template. So you may set your email as the default recipient and then trigger the campaign in the lower environment.  
This will mean that all the notifications will be sent to your email for all templates.  
To Enable this, you can go to email template page and then click on settings button and then configure your email as below;

![image](https://global.discourse-cdn.com/sailpoint/original/2X/4/489ee50cb389becc7dd6cb51c5042d59e542384b.png)

I hope this helps.

Regards  
Vikas.

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**Author:** ![chandramohans27](https://avatars.discourse-cdn.com/v4/letter/c/82dd89/32.png) [@chandramohans27](https://developer.sailpoint.com/discuss/u/chandramohans27)\
**Post date:** [June 7, 2024, 11:40am UTC](https://developer.sailpoint.com/discuss/t/email-notification-testing/64049/4 "2024-06-07T11:40:38Z")

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Thanks @vguleria for your reply.

I already have this setting in my system. The challenge I see here is I need to wait for 7 days to get the OOTB certification reminder from the system.

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<div class="post-metadata">

**Author:** ![mpotti](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/mpotti/32/2916_2.png) [@mpotti](https://developer.sailpoint.com/discuss/u/mpotti)\
**Post date:** [June 7, 2024, 11:43am UTC](https://developer.sailpoint.com/discuss/t/email-notification-testing/64049/5 "2024-06-07T11:43:33Z")

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You can use the test button on any of the templates to make sure that the formatting is correct. If I recall correctly this will not replace any variable values you have though.

 ![image](https://global.discourse-cdn.com/sailpoint/original/2X/c/c29500152f64985aed1bdaa044a78f5b0497bc28.png)

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<div class="post-metadata">

**Author:** ![vguleria](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/vguleria/32/7884_2.png) [@vguleria](https://developer.sailpoint.com/discuss/u/vguleria)\
**Post date:** [June 7, 2024, 11:49am UTC](https://developer.sailpoint.com/discuss/t/email-notification-testing/64049/6 "2024-06-07T11:49:31Z")

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Hi @chandramohans27

Ahh, i get your point. I do not think it is possible to alter the reminders duration. I found similar question at below link as well and there is already an idea to have this functionality.

> [@Email reminders in IdentityNow](https://developer.sailpoint.com/discuss/t/email-reminders-in-identitynow/511/4):
>
> Thanks @colin_mckibben! Here is a link to the Idea - please upvote/comment to give it more visibility. This is a huge problem that needs to be addressed. We are just wrapping up our second run of campaigns in IDN and not only did it take us longer than when we used RSA’s product to get the reviews wrapped up, it caused the team to spend much more time and energy chasing people down to complete them, especially since once the due date has passed it stops sending emails completely. [https://ideas.…](https://ideas.sailpoint.com/ideas/GOV-I-799?utm_source=idea_comment_mailer&utm_medium=email&utm_campaign=subscribers)

Below is the link for the idea

[https://ideas.sailpoint.com/ideas/GOV-I-799?utm\_source=idea\_comment\_mailer&utm\_medium=email&utm\_campaign=subscribers](https://ideas.sailpoint.com/ideas/GOV-I-799?utm_source=idea_comment_mailer&utm_medium=email&utm_campaign=subscribers)

You can also upvote the idea 🙂 .

I hope this helps.

Regards  
Vikas.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [August 6, 2024, 11:49am UTC](https://developer.sailpoint.com/discuss/t/email-notification-testing/64049/7 "2024-08-06T11:49:42Z")

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