Email Notification after Entitlement Removal via Workflow

Hello again @fabienne_florian

Yes, this is simple. As previously mentioned, you need to use the action HTTP Reqeust to contact the Sailpoint BETA API get-entitlement and modify your Workflow to look like this.

You then use the API to search for the entitlement with ID {{$.trigger.accountRequests[0].attributeRequests[0].attributeValue}} and extract its name from the response body, and change the email accordingly.

See this show and tell for full reference on how to perform this HTTP Request.

Using Workflow’s HTTP Request Action to Work With IdentityNow APIs - Identity Security Cloud (ISC) / ISC Show and Tell - SailPoint Developer Community