# \[Documentation\] Identity Security Cloud Governance: Enable User Level Caching?

**URL:** <https://developer.sailpoint.com/discuss/t/documentation-identity-security-cloud-governance-enable-user-level-caching/188103>\
**Category:** SHF Discussion and Questions\
**Tags:** documentation, sailpoint-identity-security\
**Created:** [November 12, 2025, 5:25pm UTC](https://developer.sailpoint.com/discuss/t/documentation-identity-security-cloud-governance-enable-user-level-caching/188103 "2025-11-12T17:25:23Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![christophe\_choumert](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/christophe_choumert/32/35038_2.png) [@christophe\_choumert](https://developer.sailpoint.com/discuss/u/christophe_choumert)\
**Post date:** [November 12, 2025, 5:25pm UTC](https://developer.sailpoint.com/discuss/t/documentation-identity-security-cloud-governance-enable-user-level-caching/188103/1 "2025-11-12T17:25:23Z")

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Tagging the documentation team [@saas\_docs\_team](https://developer.sailpoint.com/discuss/groups/saas_docs_team) (correctly this time, since this from the documentation portal)

The documentation for Aggregation Settings for the ISC Governance connector doesn’t explain what **Enable User Level Caching** does, even though the option is present in the UI.

> **[Aggregation Settings](https://documentation.sailpoint.com/connectors/saas/identity_security_cloud_gov/help/saas_connectivity/identity_security_cloud_governance/aggregation_settings.html)**
>
> SailPoint Connectors Documentation

There is an explanation in the UI, but it’s rather abstruse (and I think it means to say “enable the creation of a cache of user levels”, but I could be wrong since I don’t know what it does, and what the goal is: presumably it’s to optimize performance?).

 ![image](https://global.discourse-cdn.com/sailpoint/original/3X/9/c/9c72bbe2d03770d6db583cacc863e97c5b5da9a3.png)

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**Author:** ![Nileema](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/nileema/32/14446_2.png) [@Nileema](https://developer.sailpoint.com/discuss/u/Nileema)\
**Post date:** [December 5, 2025, 11:49am UTC](https://developer.sailpoint.com/discuss/t/documentation-identity-security-cloud-governance-enable-user-level-caching/188103/5 "2025-12-05T11:49:59Z")

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Hi Christophe! Thank you for your input. We’ve created a Jira issue to track the effort, and we’ll update the comment thread when it’s been addressed: CONDOCS-9247

To answer your question, enabling **User Level Caching** allows the connector to cache objects for faster access. However, during updates it may create additional cache, which can affect aggregation and get operation.

Thanks.

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [February 3, 2026, 11:50am UTC](https://developer.sailpoint.com/discuss/t/documentation-identity-security-cloud-governance-enable-user-level-caching/188103/6 "2026-02-03T11:50:18Z")

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