# Disable IdentityNow account source

**URL:** <https://developer.sailpoint.com/discuss/t/disable-identitynow-account-source/77524>\
**Category:** SHF Discussion and Questions\
**Tags:** identity-security-cloud\
**Created:** [August 21, 2024, 5:00pm UTC](https://developer.sailpoint.com/discuss/t/disable-identitynow-account-source/77524 "2024-08-21T17:00:18Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![raibom](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/raibom/32/9517_2.png) [@raibom](https://developer.sailpoint.com/discuss/u/raibom)\
**Post date:** [August 21, 2024, 5:00pm UTC](https://developer.sailpoint.com/discuss/t/disable-identitynow-account-source/77524/1 "2024-08-21T17:00:18Z")

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![Captura de Tela 2024-08-21 às 11.54.58](https://global.discourse-cdn.com/sailpoint/original/2X/0/0d89ad342df2fcbfaab881a3648b74db628e3f26.png)

I need to disable the IdentityNow source account whenever a user leaves the company.

In the inactive lifecycle state, accounts are disabled but this one remains active and it is not possible to add it in “Source accounts to disable”.

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**Author:** ![GOKUL\_ANANTH\_M](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/gokul_ananth_m/32/14416_2.png) [@GOKUL\_ANANTH\_M](https://developer.sailpoint.com/discuss/u/GOKUL_ANANTH_M)\
**Post date:** [August 21, 2024, 5:09pm UTC](https://developer.sailpoint.com/discuss/t/disable-identitynow-account-source/77524/2 "2024-08-21T17:09:57Z")

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Hi @raibom ,

I think, you may use a workflow to do disable the accounts.

or if you think of the OOTB method to disable accounts using provisioning settings tab, take a look at the below post.

> [@Disable IdentityNow Account](https://developer.sailpoint.com/discuss/t/disable-identitynow-account/21664):
>
> Hello, Is there an out-of-the-box configuration to disable IdentityNow Account based on Life Cycle state? If LCS is “Termianted”, then “Disable” IdentityNow account shown in below screenshot. If out-of-the-box configuration is not available, then what options do we have to achieve this ?

Thanks!!

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**Author:** ![arjun\_sengupta](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/arjun_sengupta/32/3594_2.png) [@arjun\_sengupta](https://developer.sailpoint.com/discuss/u/arjun_sengupta)\
**Post date:** [August 21, 2024, 8:10pm UTC](https://developer.sailpoint.com/discuss/t/disable-identitynow-account-source/77524/3 "2024-08-21T20:10:22Z")

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Hi Bruno,

There is a Identitynow Governance connector which can be configured to do this.

> **[Supported Features](https://documentation.sailpoint.com/connectors/saas/identity_security_cloud_gov/help/saas_connectivity/identity_security_cloud_governance/supported_features.html)**
>
> SailPoint Connectors Documentation

There are some limitations where if the user is a owner of a entitlement/source, the disable action may not work.

Regards  
Arjun

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**Author:** ![gourab](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/gourab/32/18650_2.png) [@gourab](https://developer.sailpoint.com/discuss/u/gourab)\
**Post date:** [August 22, 2024, 1:23pm UTC](https://developer.sailpoint.com/discuss/t/disable-identitynow-account-source/77524/4 "2024-08-22T13:23:45Z")

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Hi @raibom ,  
Workflows can be used here. Detect LCS changes and using Manage accounts action, get source id $.getAccounts.accounts[?(@.sourceName==‘IdentityNow’)].id and in operation set disable .

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [October 21, 2024, 1:24pm UTC](https://developer.sailpoint.com/discuss/t/disable-identitynow-account-source/77524/5 "2024-10-21T13:24:32Z")

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