Hello Community, We need to trigger a delete operation for a Web Service source. The requirement is to delete the account 7 days after the leave date. I tried to implement this through a workflow using the Manage Accounts operation with Delete, but I am getting an error. I was wondering whether …

Can you share the error screenshot?

Hello @ssowmya567 , On the step output of the step we have the error message : { “accountErrosDetails”: [ { “accountID”:”the account ID of Account example 21787218721abcd”; “errorMessage”: “request failed(type:Bad request,retryable;false) 400 - 400 Bad request”}], “failedAccounts”:[“accountI…

Hi @DivyaL_7 , This seems like you are not passing identityid for get identity action. Can you please share you workflow JSON by masking sensitive field.

TestDelete20260318 (1).json (1.7 KB) Hi @suraj_gorle , thank you for your reply, here is the json of the workflow i hid the variables names thank you in advance,

@DivyaL_7 PLease use postman to verify your POST requst is working or have valid body or not. If it works then you can configure the same inn your workflow.

Hello, thank you for your reply, The Postman request works correctly. However, I was trying to avoid using a direct HTTP request, as I was wondering about the purpose of the Delete operation in the Web Service Source if it cannot be triggered through the Manage Accounts operation. Is using an HT…

I can suggest the below approach if you do not want to use HTTP operation. If Delete operation is supported in your app. Then try the below steps: Create a lifecycle state for delete an setup delete operation for your specific app. Create an identity attribute for date to store the current date. C…

Hi @DivyaL_7 , Could you please assess with your client environment if this qualifies for creation of a lifecycle state. If it can be inactive longterm you can revoked and delete all the associated accounts.

Hi @DivyaL_7 Have you explored using ROLES to trigger the delete function in the WS connector?

Hello back, @msingh900 and @AsGoyal unfortunately the client does not want to add another lifecycle state.. Hi @phil_awlings how to configure it using roles? I have never done that

Deleting an account

Identity Security Cloud (ISC) ISC Discussion and Questions

trettkowski (Tyler Rettkowski) March 19, 2026, 11:05am 14

Hi @DivyaL_7

This is by design. Entitlements assigned to access profiles are not sticky and do not retain like you would normally see with a role.

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Deleting an account

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