Hi @VinodC
Thanks for the detailed steps, it is lengthy but useful article.
Recently I had an issue with Description and DisplayName this article help us to check the different configuration option to troubleshoot the configuration issue
there is a recent topic raised similar issue facing from myside as well: Entitlement Description Not Displaying in Certification Export - IdentityIQ (IIQ) / IIQ Discussion and Questions - SailPoint Developer Community
let me see whether I can sort out by using the content from this blog.