# Custom Approval for Access Request in ISC

**URL:** <https://developer.sailpoint.com/discuss/t/custom-approval-for-access-request-in-isc/178010>\
**Category:** SHF Discussion and Questions\
**Tags:** provisioning, access-requests, workflows, identity-security-cloud\
**Created:** [September 9, 2025, 1:41pm UTC](https://developer.sailpoint.com/discuss/t/custom-approval-for-access-request-in-isc/178010 "2025-09-09T13:41:30Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ashish\_cybersecit](https://avatars.discourse-cdn.com/v4/letter/a/90db22/32.png) [@ashish\_cybersecit](https://developer.sailpoint.com/discuss/u/ashish_cybersecit)\
**Post date:** [September 9, 2025, 1:41pm UTC](https://developer.sailpoint.com/discuss/t/custom-approval-for-access-request-in-isc/178010/1 "2025-09-09T13:41:30Z")

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Is there a way to configure custom approvals for each Source for Access Request as below.

- Approval 1 - HOD, HOD would be coming from HRMS

- Approval 2 - Governance Group

- Approval 3 - Manager

Any Reference would be helpful

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**Author:** ![Arshad](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@Arshad](https://developer.sailpoint.com/discuss/u/Arshad)\
**Post date:** [September 10, 2025, 12:32pm UTC](https://developer.sailpoint.com/discuss/t/custom-approval-for-access-request-in-isc/178010/2 "2025-09-10T12:32:58Z")

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> [@ashish\_cybersecit](#):
>
> Is there a way to configure custom approvals for each Source for Access Request as below.

Not really on source basis, but a dynamic governance group approval can be added based on the attributes of the requestor using `Response Required` event trigger type and `External Trigger` action on a workflow using below approach and it works.

Documentation : [Access Request Dynamic Approval | SailPoint Developer Community](https://developer.sailpoint.com/docs/extensibility/event-triggers/triggers/access-request-dynamic-approval/)

Reference : [Implementing A Request Response Type Trigger in Workflows](https://developer.sailpoint.com/discuss/t/implementing-a-request-response-type-trigger-in-workflows/10216)

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**Author:** ![zachm117](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/zachm117/32/3883_2.png) [@zachm117](https://developer.sailpoint.com/discuss/u/zachm117)\
**Post date:** [September 10, 2025, 1:14pm UTC](https://developer.sailpoint.com/discuss/t/custom-approval-for-access-request-in-isc/178010/3 "2025-09-10T13:14:34Z")

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Hi @ashish_cybersecit !

You can configure entitlement approvals at the source level. You can use the [Update Source Entitlement Request Config endpoint](https://developer.sailpoint.com/docs/api/v2025/get-source-entitlement-request-config) to set the approval schema for entitlement requests on an individual source.

Please note that this request config, or any standard request config currently, only supports these options: `ENTITLEMENT_OWNER`, `SOURCE_OWNER`, `MANAGER`, `GOVERNANCE_GROUP`

This should cover your second and third approval steps, but your first one may require a custom approval setup using workflows.

Please let me know if this is helpful!

- Zach

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [November 9, 2025, 1:14pm UTC](https://developer.sailpoint.com/discuss/t/custom-approval-for-access-request-in-isc/178010/4 "2025-11-09T13:14:35Z")

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