Hello, I have few tasks stuck in my tenant that i would like to complete. I’ve always followed this doc - [IdentityNow] Identity data is continuously updating - Knowledge Portal but now i receiving error 500. ```curl --location --request PATCH 'https://<tenant>.api.identitynow.com/beta/task-statu…

Hey Yan, I have run into this before when trying to bulk close tasks. I never figured out what exactly caused it to happen, but the task was still updated from my PATCH operation. Can you check the task again and see if it updated despite the NullPointerException error? Thank you, Zach

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Identity Security Cloud (ISC) ISC Discussion and Questions

zachm117 (Zach Mullins) April 8, 2024, 9:35pm 8

Thanks Colin!

I just submitted this bug report. Let me know if there is any more info I can help supply!

Topic		Replies	Views
NullPointerException When Attempting to Update Tasks Bugs apis , identity-security-cloud , fixed , tasks	2	339	June 11, 2024
The system cannot \"Update Identity Profile\" while Identity Tasks are in progress ISC Discussion and Questions identity-security-cloud , identity-profiles	7	343	October 15, 2024
Trying to remove Null value Pending Tasks from the que using api update task status by ID ISC Discussion and Questions apis , identity-security-cloud	7	36	December 2, 2024
Accounts cannot be removed while background tasks are being processed ISC Discussion and Questions identity-security-cloud , accounts	6	774	February 9, 2024
How to Clear Long-running Tasks in SailPoint IdentityNow (ISC) ISC Community Knowledge Base apis , identity-security-cloud	2	3134	January 31, 2024

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