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**Category:** IIQ Discussion and Questions\
**Tags:** email-templates, identityiq\
**Created:** [July 25, 2024, 4:30pm UTC](https://developer.sailpoint.com/discuss/t/certification-showing-html/74113 "2024-07-25T16:30:44Z")\
**Posts on this page:** 6\
**Page:** 1
**Author:**  [@Alyson\_Trad](https://developer.sailpoint.com/discuss/u/Alyson_Trad)\
**Post date:** [July 25, 2024, 4:30pm UTC](https://developer.sailpoint.com/discuss/t/certification-showing-html/74113/1 "2024-07-25T16:30:44Z")
## Which IIQ version are you inquiring about?
8.2p5
I am working on email templates and the emails are showing the html code of the text file. I am blanking on why this is happening. Can someone assist?
Example email output:
> Blockquote
> html\>
> style\>
> p {
> text-align: left;
> }
> /style\>
> body\>
> p\>You are required to complete a Certification for your direct reports./p\>
\*deleted the beginning brackets as it was not showing in this output.
---
**Author:**  [@Sriindugula](https://developer.sailpoint.com/discuss/u/Sriindugula)\
**Post date:** [July 25, 2024, 4:42pm UTC](https://developer.sailpoint.com/discuss/t/certification-showing-html/74113/2 "2024-07-25T16:42:17Z")
Hi @Alyson_Trad
Please share the complete email template file.
Body in your email template should be something like below:
```auto
<html>
<style>
p {
text-align: left;
}
</style>
<body>
<p>You are required to complete a Certification for your direct reports.</p>
</body>
</html>
```
Thanks
---
**Author:**  [@lfmsp](https://developer.sailpoint.com/discuss/u/lfmsp)\
**Post date:** [July 25, 2024, 5:06pm UTC](https://developer.sailpoint.com/discuss/t/certification-showing-html/74113/3 "2024-07-25T17:06:52Z")
Hello Alyson,
Are you using the Character Data to be interpreted by XML? It’s look like:
```auto
YOUR TEXT/CODE HERE
]]>
```
Anyway you can use this:
```auto
<html>
<p> You are requiered to complete a Certification for your direct reports.<p>
</html>
```
Regards.
---
**Author:**  [@vedeepak](https://developer.sailpoint.com/discuss/u/vedeepak)\
**Post date:** [July 25, 2024, 5:43pm UTC](https://developer.sailpoint.com/discuss/t/certification-showing-html/74113/4 "2024-07-25T17:43:31Z")
I am pretty sure that html & body tags are not mandatory in email templates. By default email template object has tag. Can you try below code?
`<p style="text-align: left;">You are required to complete a Certification for your direct reports.</p>`
---
**Author:**  [@vishal\_kejriwal1](https://developer.sailpoint.com/discuss/u/vishal_kejriwal1)\
**Post date:** [July 25, 2024, 7:35pm UTC](https://developer.sailpoint.com/discuss/t/certification-showing-html/74113/5 "2024-07-25T19:35:54Z")
Are you writing sent email to file or sending to some email box?
---
**Author:**  [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [September 23, 2024, 7:35pm UTC](https://developer.sailpoint.com/discuss/t/certification-showing-html/74113/6 "2024-09-23T19:35:56Z")
Closed on September 23, 2024, 7:35pm UTC
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