# Can't find entitlement "Access request Read-Only Admin" on new connector identity security cloud governance **URL:** \ **Category:** SHF Discussion and Questions\ **Tags:** sailpoint-identity-security, sources\ **Created:** [January 8, 2025, 10:06am UTC](https://developer.sailpoint.com/discuss/t/cant-find-entitlement-access-request-read-only-admin-on-new-connector-identity-security-cloud-governance/96219 "2025-01-08T10:06:21Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![ragavi](https://avatars.discourse-cdn.com/v4/letter/r/df705f/32.png) [@ragavi](https://developer.sailpoint.com/discuss/u/ragavi)\ **Post date:** [January 8, 2025, 10:06am UTC](https://developer.sailpoint.com/discuss/t/cant-find-entitlement-access-request-read-only-admin-on-new-connector-identity-security-cloud-governance/96219/1 "2025-01-08T10:06:21Z")
Hello everyone, I can’t find the entitlement “Access request Read-Only Admin” on the new connector ISC Governace. I have aggregated 22 entitlements User level but not this one. Is the name different ? Thanks ---
**Author:** ![vasanthrajsp29](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/vasanthrajsp29/32/20713_2.png) [@vasanthrajsp29](https://developer.sailpoint.com/discuss/u/vasanthrajsp29)\ **Post date:** [January 8, 2025, 10:15am UTC](https://developer.sailpoint.com/discuss/t/cant-find-entitlement-access-request-read-only-admin-on-new-connector-identity-security-cloud-governance/96219/2 "2025-01-08T10:15:51Z")
Hi @ragavi, You can get this in user level it’s not specific to any connector entitlement. you can refer this [User Level Matrix - SailPoint Identity Services](https://documentation.sailpoint.com/saas/help/common/users/user_level_matrix.html) ![image](https://global.discourse-cdn.com/sailpoint/original/3X/b/1/b12b734f13b421b859260d1247aea5e465401d1d.png) -Vasanth ---
**Author:** ![PrashantMishra](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/prashantmishra/32/15463_2.png) [@PrashantMishra](https://developer.sailpoint.com/discuss/u/PrashantMishra)\ **Post date:** [January 8, 2025, 10:23am UTC](https://developer.sailpoint.com/discuss/t/cant-find-entitlement-access-request-read-only-admin-on-new-connector-identity-security-cloud-governance/96219/3 "2025-01-08T10:23:05Z")
Hi @ragavi , To provide user level it can be done via an Identity Management → Identities → Action and set the user level. For more information refer to the provided link - [Managing Identities - SailPoint Identity Services](https://documentation.sailpoint.com/saas/help/accounts/identities.html#setting-user-level-permissions) Note:- User levels are managed by administrators. They are not requestable and cannot be included in Roles or Access Profiles. I hope this might help. ---
**Author:** ![ragavi](https://avatars.discourse-cdn.com/v4/letter/r/df705f/32.png) [@ragavi](https://developer.sailpoint.com/discuss/u/ragavi)\ **Post date:** [January 8, 2025, 10:38am UTC](https://developer.sailpoint.com/discuss/t/cant-find-entitlement-access-request-read-only-admin-on-new-connector-identity-security-cloud-governance/96219/4 "2025-01-08T10:38:52Z")
Yes i know but with the new connector ISC governance they can be requestable, i just can’t find this entitlement so i wanted to know if there is another name for this one. Ragavi ---
**Author:** ![PrashantMishra](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/prashantmishra/32/15463_2.png) [@PrashantMishra](https://developer.sailpoint.com/discuss/u/PrashantMishra)\ **Post date:** [January 8, 2025, 10:47am UTC](https://developer.sailpoint.com/discuss/t/cant-find-entitlement-access-request-read-only-admin-on-new-connector-identity-security-cloud-governance/96219/5 "2025-01-08T10:47:58Z")
Hi @ragavi , To raise a request it’s required to enable the entitlement first for access request. Post that you should be able to raise a request for the same. Below screenshot attached for your reference. Please let me know if that’s what you are looking for. ![image](https://global.discourse-cdn.com/sailpoint/original/3X/1/e/1e5e9803f3b4c1de8d471342e3e10bc16d551525.png) ![image](https://global.discourse-cdn.com/sailpoint/original/3X/9/4/94775137c8d45be0f8b991ffeb67db07c8dd3f99.png) Regards, Prashant ---
**Author:** ![ragavi](https://avatars.discourse-cdn.com/v4/letter/r/df705f/32.png) [@ragavi](https://developer.sailpoint.com/discuss/u/ragavi)\ **Post date:** [January 8, 2025, 11:01am UTC](https://developer.sailpoint.com/discuss/t/cant-find-entitlement-access-request-read-only-admin-on-new-connector-identity-security-cloud-governance/96219/6 "2025-01-08T11:01:09Z")
Hi @PrashantMishra , It was more about the name of this entitlement that i can’t find whil aggregating. I juste wanted to know if the name changed while i aggregated from this connector : ![image](https://global.discourse-cdn.com/sailpoint/original/3X/5/8/58fec55e7d40017c62b9912a4b957faf175590c1.png) Regards, Ragavi ---
**Author:** ![PrashantMishra](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/prashantmishra/32/15463_2.png) [@PrashantMishra](https://developer.sailpoint.com/discuss/u/PrashantMishra)\ **Post date:** [January 8, 2025, 11:30am UTC](https://developer.sailpoint.com/discuss/t/cant-find-entitlement-access-request-read-only-admin-on-new-connector-identity-security-cloud-governance/96219/7 "2025-01-08T11:30:40Z")
Hi @ragavi, My bad. I got it. Looks like Access Request Read-Only Admin is not available as an entitlement. If anyone is required to have access to it. Administrator can set the user level of access through IdentityManagement. Thanks ---
**Author:** ![vasanthrajsp29](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/vasanthrajsp29/32/20713_2.png) [@vasanthrajsp29](https://developer.sailpoint.com/discuss/u/vasanthrajsp29)\ **Post date:** [January 8, 2025, 11:43am UTC](https://developer.sailpoint.com/discuss/t/cant-find-entitlement-access-request-read-only-admin-on-new-connector-identity-security-cloud-governance/96219/8 "2025-01-08T11:43:26Z")
Hi @ragavi, My bad, got you! you’re right just tested in tenant. It’s not aggregating “Access request Read-Only Admin” other 22 entitlements were aggregated. -Vasanth ---
**Author:** ![vishal\_kejriwal1](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/vishal_kejriwal1/32/10904_2.png) [@vishal\_kejriwal1](https://developer.sailpoint.com/discuss/u/vishal_kejriwal1)\ **Post date:** [January 8, 2025, 9:48pm UTC](https://developer.sailpoint.com/discuss/t/cant-find-entitlement-access-request-read-only-admin-on-new-connector-identity-security-cloud-governance/96219/9 "2025-01-08T21:48:34Z")
Assign these 2 access to one of the identity and then do account aggregation for ISC source . these 2 entitlement will get promoted and will be visible ![image](https://global.discourse-cdn.com/sailpoint/original/3X/3/9/39adecec3b255859c5130b6531b3c92a3c3174a2.png) ---
**Author:** ![osmanmohammed](https://avatars.discourse-cdn.com/v4/letter/o/e0b2c6/32.png) [@osmanmohammed](https://developer.sailpoint.com/discuss/u/osmanmohammed)\ **Post date:** [February 25, 2025, 7:57pm UTC](https://developer.sailpoint.com/discuss/t/cant-find-entitlement-access-request-read-only-admin-on-new-connector-identity-security-cloud-governance/96219/10 "2025-02-25T19:57:15Z")
Hi Vishal is their a "Admin - read only " entitlement ? ---
**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\ **Post date:** [April 26, 2025, 7:57pm UTC](https://developer.sailpoint.com/discuss/t/cant-find-entitlement-access-request-read-only-admin-on-new-connector-identity-security-cloud-governance/96219/11 "2025-04-26T19:57:48Z")
Closed on April 26, 2025, 7:57pm UTC This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.