Azure Active Directory Account Creation Event Triggered During Identity Refresh

[shekhardas1825 (Shekhar Das)]

Hi @prathyusha730

This is happening because of entitlement being sticky, I believe you have entitlements as requestable in request centre.

User might have requested the Azure entitlement from request center and was not removed before you deleted the account when user was terminated.

If above is correct please refer below to resolve this

How to Handle Requestable Entitlements and Avoid Stickiness

Problem SailPoint will continue to add entitlements that were requested via request center to identities in every Identity Refresh / Manual processing. SailPoint would try to re-add the entitlements or even create the account if the account doesn’t exist for the user. Diagnosis SailPoint entitlements are sticky in nature, Once an entitlement has been assigned to an identity using access requests, it will be provisioned to the identity’s source account. If the entitlement is directly removed fro…