# Authentication Failed on IDNow **URL:** \ **Category:** SHF Discussion and Questions\ **Tags:** authentication, identity-security-cloud\ **Created:** [May 15, 2023, 12:24pm UTC](https://developer.sailpoint.com/discuss/t/authentication-failed-on-idnow/11212 "2023-05-15T12:24:35Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![reinajss](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/reinajss/32/12652_2.png) [@reinajss](https://developer.sailpoint.com/discuss/u/reinajss)\ **Post date:** [May 15, 2023, 12:24pm UTC](https://developer.sailpoint.com/discuss/t/authentication-failed-on-idnow/11212/1 "2023-05-15T12:24:35Z")
Hi everyone, I’m sending an invite via IDNow to a user and I register him, and I register the access password, but when I log in to IDNow with that user, it generates the following error: Authentication Failed. Has anyone seen anything similar, know how to solve it? Thanks in advance for the help. ---
**Author:** ![Rich\_Miller](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/rich_miller/32/1631_2.png) [@Rich\_Miller](https://developer.sailpoint.com/discuss/u/Rich_Miller)\ **Post date:** [May 15, 2023, 1:38pm UTC](https://developer.sailpoint.com/discuss/t/authentication-failed-on-idnow/11212/2 "2023-05-15T13:38:30Z")
Good morning @reinajss , Could you please DM me the org name, user login, and the time/date you got the error? I can check the logs. Thanks, Rich ---
**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\ **Post date:** [July 19, 2023, 2:24pm UTC](https://developer.sailpoint.com/discuss/t/authentication-failed-on-idnow/11212/4 "2023-07-19T14:24:59Z")