# All operations failing due to a missing cookie for a webservice configuration

**URL:** <https://developer.sailpoint.com/discuss/t/all-operations-failing-due-to-a-missing-cookie-for-a-webservice-configuration/195405>\
**Category:** SHF Discussion and Questions\
**Tags:** webservice-connector, apis, identity-security-cloud\
**Created:** [February 9, 2026, 11:29am UTC](https://developer.sailpoint.com/discuss/t/all-operations-failing-due-to-a-missing-cookie-for-a-webservice-configuration/195405 "2026-02-09T11:29:36Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![agoyal27](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/agoyal27/32/41747_2.png) [@agoyal27](https://developer.sailpoint.com/discuss/u/agoyal27)\
**Post date:** [February 9, 2026, 11:29am UTC](https://developer.sailpoint.com/discuss/t/all-operations-failing-due-to-a-missing-cookie-for-a-webservice-configuration/195405/1 "2026-02-09T11:29:36Z")

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> Hey,

can some help me with this troubleshooting error while configuring a webservice source:-

 ![image](https://global.discourse-cdn.com/sailpoint/original/3X/d/d/dd9e780a90a1a3522525ce294adb5f411c99995f.png)

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**Author:** ![vkashat](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/vkashat/32/9721_2.png) [@vkashat](https://developer.sailpoint.com/discuss/u/vkashat)\
**Post date:** [February 9, 2026, 8:30pm UTC](https://developer.sailpoint.com/discuss/t/all-operations-failing-due-to-a-missing-cookie-for-a-webservice-configuration/195405/2 "2026-02-09T20:30:48Z")

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Can you provide more details on your ask? Have you tried these steps? What trouble are you having?

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**Author:** ![agoyal27](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/agoyal27/32/41747_2.png) [@agoyal27](https://developer.sailpoint.com/discuss/u/agoyal27)\
**Post date:** [February 10, 2026, 6:06am UTC](https://developer.sailpoint.com/discuss/t/all-operations-failing-due-to-a-missing-cookie-for-a-webservice-configuration/195405/3 "2026-02-10T06:06:37Z")

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Hey @vkashat ,

I am trying to create a webservice source where a session ID is generated post a call and that is what you need to use for other operations like get all accounts or aggregation.

How do I store the cookie and implement the same in Identitynow?

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**Author:** ![mkumariaas](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/mkumariaas/32/40387_2.png) [@mkumariaas](https://developer.sailpoint.com/discuss/u/mkumariaas)\
**Post date:** [February 10, 2026, 6:44am UTC](https://developer.sailpoint.com/discuss/t/all-operations-failing-due-to-a-missing-cookie-for-a-webservice-configuration/195405/4 "2026-02-10T06:44:34Z")

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hi @agoyal27 you can use custom authentication approach so that u can generate session if and put in custom variable and pass it on other oprtation.  
if this is something not authentication and this is additional variable then create atleast 2 operation for example account aggregation 1 : this is where session id will be generated and then again account aggreation 2: this is where u will use this session id as response.sessionid and put in header or body or whatever as per your application

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**Author:** ![Abhim1](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/abhim1/32/39020_2.png) [@Abhim1](https://developer.sailpoint.com/discuss/u/Abhim1)\
**Post date:** [February 10, 2026, 9:28am UTC](https://developer.sailpoint.com/discuss/t/all-operations-failing-due-to-a-missing-cookie-for-a-webservice-configuration/195405/5 "2026-02-10T09:28:46Z")

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Hi,

Could you please provide an example on the path to fetch the value from Cookie and set it to the custom variable.

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**Author:** ![agoyal27](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/agoyal27/32/41747_2.png) [@agoyal27](https://developer.sailpoint.com/discuss/u/agoyal27)\
**Post date:** [February 13, 2026, 4:43pm UTC](https://developer.sailpoint.com/discuss/t/all-operations-failing-due-to-a-missing-cookie-for-a-webservice-configuration/195405/6 "2026-02-13T16:43:03Z")

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Thanks @mkumariaas ,

It worked.

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [April 14, 2026, 4:43pm UTC](https://developer.sailpoint.com/discuss/t/all-operations-failing-due-to-a-missing-cookie-for-a-webservice-configuration/195405/7 "2026-04-14T16:43:25Z")

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