# All Direct Connection Sources Failed

**URL:** <https://developer.sailpoint.com/discuss/t/all-direct-connection-sources-failed/70949>\
**Category:** SHF Discussion and Questions\
**Tags:** connectors, sources, virtual-appliance, identity-security-cloud\
**Created:** [July 4, 2024, 7:20am UTC](https://developer.sailpoint.com/discuss/t/all-direct-connection-sources-failed/70949 "2024-07-04T07:20:23Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![sidharth\_tarlapally](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/sidharth_tarlapally/32/26178_2.png) [@sidharth\_tarlapally](https://developer.sailpoint.com/discuss/u/sidharth_tarlapally)\
**Post date:** [July 4, 2024, 7:20am UTC](https://developer.sailpoint.com/discuss/t/all-direct-connection-sources-failed/70949/1 "2024-07-04T07:20:23Z")

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Continuing the discussion from [Failed connections for many sources - VA](https://developer.sailpoint.com/discuss/t/failed-connections-for-many-sources-va/28315):

Everything was working fine , and all the direct connected sources started to fail ? Client said there are no changes made to infrastructure. Getting timeout error : changed the time out to max time , but still all the sources are failing to connect . VA is connected and communicating .

Any leads ?

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**Author:** ![enistriminsait](https://avatars.discourse-cdn.com/v4/letter/e/58f4c7/32.png) [@enistriminsait](https://developer.sailpoint.com/discuss/u/enistriminsait)\
**Post date:** [July 4, 2024, 7:30am UTC](https://developer.sailpoint.com/discuss/t/all-direct-connection-sources-failed/70949/2 "2024-07-04T07:30:41Z")

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I’m pretty sure isa communication/network problem but i could a sp configuration problem(low probability).

what you can do, is check test network status.  
You say, Sp to VA is ok. So, try to make some test from VA to target system; for example telnet connection, connect to AD with ldapadmin and check the connection to an external target, if exist a target out of the customer network.  
Usually, I dont belive to customer when says “we didint any changes”, the only thing is verify if it is truth.

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**Author:** ![sidharth\_tarlapally](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/sidharth_tarlapally/32/26178_2.png) [@sidharth\_tarlapally](https://developer.sailpoint.com/discuss/u/sidharth_tarlapally)\
**Post date:** [July 4, 2024, 7:36am UTC](https://developer.sailpoint.com/discuss/t/all-direct-connection-sources-failed/70949/3 "2024-07-04T07:36:06Z")

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yeah will do that . thank you for your response @enistriminsait

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [September 2, 2024, 7:36am UTC](https://developer.sailpoint.com/discuss/t/all-direct-connection-sources-failed/70949/4 "2024-09-02T07:36:46Z")

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