# Aggregation error

**URL:** <https://developer.sailpoint.com/discuss/t/aggregation-error/90208>\
**Category:** SHF Discussion and Questions\
**Tags:** identity-security-cloud, aggregation\
**Created:** [November 19, 2024, 2:56pm UTC](https://developer.sailpoint.com/discuss/t/aggregation-error/90208 "2024-11-19T14:56:21Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![vxs12263](https://avatars.discourse-cdn.com/v4/letter/v/71e660/32.png) [@vxs12263](https://developer.sailpoint.com/discuss/u/vxs12263)\
**Post date:** [November 19, 2024, 2:56pm UTC](https://developer.sailpoint.com/discuss/t/aggregation-error/90208/1 "2024-11-19T14:56:21Z")

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I was testing and attempted to pull in a few users from our HR source by clicking “Start Aggregation,” but I encountered the following error. However, when I perform a review and test, the connection shows as successful. Can you help me understand why this discrepancy is occurring?

**Error!**

sailpoint.connector.ConnectorException: Error: The application script threw an exception: sailpoint.tools.GeneralException: ERROR IN PARSING FILE. PLEASE TEST CONNECTION FOR MORE DETAILS Premature end of file. BSF info: Ukg Ultipro Web User After at line: 0 column: columnNo

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**Author:** ![edmarks](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/edmarks/32/2896_2.png) [@edmarks](https://developer.sailpoint.com/discuss/u/edmarks)\
**Post date:** [November 19, 2024, 3:59pm UTC](https://developer.sailpoint.com/discuss/t/aggregation-error/90208/3 "2024-11-19T15:59:56Z")

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Can you clarify if you’re using the UKG VA or SaaS based connector?

We had issues with the SaaS connector being able to aggregate but I don’t recall the specific error message. Using the VA based connector worked as expected.

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [January 18, 2025, 4:00pm UTC](https://developer.sailpoint.com/discuss/t/aggregation-error/90208/4 "2025-01-18T16:00:22Z")

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