# Advanced Analytics Report Export Empty (Headers Only) **URL:** \ **Category:** IIQ Discussion and Questions\ **Tags:** identityiq\ **Created:** [September 10, 2025, 6:21pm UTC](https://developer.sailpoint.com/discuss/t/advanced-analytics-report-export-empty-headers-only/178412 "2025-09-10T18:21:07Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![bhoyars\_1](https://avatars.discourse-cdn.com/v4/letter/b/b9e5f3/32.png) [@bhoyars\_1](https://developer.sailpoint.com/discuss/u/bhoyars_1)\ **Post date:** [September 10, 2025, 6:21pm UTC](https://developer.sailpoint.com/discuss/t/advanced-analytics-report-export-empty-headers-only/178412/1 "2025-09-10T18:21:07Z")
Hi All, We are using the Advanced Analytics option to export data. After applying the required filters, the search results are displayed correctly in the UI. However, when we click on the Download option, the exported Excel file only contains the column headers and no data. Has anyone else faced this issue? Thanks in advance. ---
**Author:** ![sunny\_tsang](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/sunny_tsang/32/4718_2.png) [@sunny\_tsang](https://developer.sailpoint.com/discuss/u/sunny_tsang)\ **Post date:** [September 10, 2025, 6:30pm UTC](https://developer.sailpoint.com/discuss/t/advanced-analytics-report-export-empty-headers-only/178412/2 "2025-09-10T18:30:41Z")
I know there was an issue with downloaded reports in 8.3. I told someone to upgrade to atleast 8.3p2 and that was supposed to fix it. Here’s the link to that post: [Advanced Analytics Search Report CSV Results Format](https://developer.sailpoint.com/discuss/t/advanced-analytics-search-report-csv-results-format/106911) ---
**Author:** ![bhoyars\_1](https://avatars.discourse-cdn.com/v4/letter/b/b9e5f3/32.png) [@bhoyars\_1](https://developer.sailpoint.com/discuss/u/bhoyars_1)\ **Post date:** [September 11, 2025, 4:46am UTC](https://developer.sailpoint.com/discuss/t/advanced-analytics-report-export-empty-headers-only/178412/3 "2025-09-11T04:46:41Z")
Hello Sunny, Thanks for the response, but we are on 8.4p2. Here is the logs: GeneralException caught while executing search for identities: could not extract ResultSet Thanks ---
**Author:** ![malarvanan12](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/malarvanan12/32/30222_2.png) [@malarvanan12](https://developer.sailpoint.com/discuss/u/malarvanan12)\ **Post date:** [September 11, 2025, 8:23am UTC](https://developer.sailpoint.com/discuss/t/advanced-analytics-report-export-empty-headers-only/178412/5 "2025-09-11T08:23:35Z")
Did you update sailpoint recently?? This could possibly because of the large dataset you are trying to process. try ways to reduce this count. Test the same search with fewer filters or a smaller dataset .Check IIQ logs for full stack trace ---
**Author:** ![bhoyars\_1](https://avatars.discourse-cdn.com/v4/letter/b/b9e5f3/32.png) [@bhoyars\_1](https://developer.sailpoint.com/discuss/u/bhoyars_1)\ **Post date:** [September 11, 2025, 10:01am UTC](https://developer.sailpoint.com/discuss/t/advanced-analytics-report-export-empty-headers-only/178412/6 "2025-09-11T10:01:51Z")
Thanks for the response @malarvanan12 . This issue has been resolved. here is the reference : [https://community.sailpoint.com/t5/IdentityIQ-Forum/IdentityIQ-Trying-To-Extract-as-CSV-My-Search-in-Advance/m-p/193657#M152800](https://community.sailpoint.com/t5/IdentityIQ-Forum/IdentityIQ-Trying-To-Extract-as-CSV-My-Search-in-Advance/m-p/193657#M152800) Thanks ---
**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\ **Post date:** [November 10, 2025, 10:02am UTC](https://developer.sailpoint.com/discuss/t/advanced-analytics-report-export-empty-headers-only/178412/7 "2025-11-10T10:02:32Z")
Closed on November 10, 2025, 10:02am UTC This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.